Puente Hills Ford - Service Center

Happy Customer I had a really good experience when I went to purchase a part for my ford focus. The customer rep was very helpful and he was very patient when answer I had a really good experience when I went to purchase a part for my ford focus. The customer rep was very helpful and he was very patient when answering my questions. More

PHF Service Department is the best in town! I normally dont write these things because i feel like nobody really pays attention to them but I had to say thank you to mayra diaz and the rest of t I normally dont write these things because i feel like nobody really pays attention to them but I had to say thank you to mayra diaz and the rest of the service team for making me feel so welcome. Mayra called me a few days back and from the start she was very accommodating to my needs. I was able to get the appointment time that I wanted and my routine maintenance done at a great price. If you want to be treated like royalty, this is the dealership to go to. Thank you mayra and PHF. More

Mayra was great! Thank you mayra in the service department for all your help with getting my husbands truck fixed. He can be lazy sometimes and make things a hassle bu Thank you mayra in the service department for all your help with getting my husbands truck fixed. He can be lazy sometimes and make things a hassle but you made the process very easy for him and I. I appreciate your patience and great attitude and I wish you all the best for as long yoire there. Ford is lucky to have you. Thanks again. More

Great Service Brought my explore in for service. The guy helping me was very great at explaining what needed to be done. I had to wait for about 3 hours for my car. Brought my explore in for service. The guy helping me was very great at explaining what needed to be done. I had to wait for about 3 hours for my car. The lady inside at the front was so sweet. I won't ever forget her kind face. I believe her name is Christina or Christine. Please tell her thank you for the coffee and company. She made my wait fly by. More

Excellent customer service I took my Focus in to get a repair and got amazing customer service from Christine Avila. Thanks Christine for helping me understand my invoice! I took my Focus in to get a repair and got amazing customer service from Christine Avila. Thanks Christine for helping me understand my invoice! More

Great customer service Jazmin was very sweet and attentive. She went out of her way to make the whole experience quick and easy. I would recommend this place and will defin Jazmin was very sweet and attentive. She went out of her way to make the whole experience quick and easy. I would recommend this place and will definitely come back to this particular location. More

Awesome Great dealership with great employees and customer service. Jazmin Hernandez was most helpful and provided me with the help I needed. Would recommende Great dealership with great employees and customer service. Jazmin Hernandez was most helpful and provided me with the help I needed. Would recommended this dealer to other buyers. More

Outstanding Customer Service Jazmin Vargas is very upbeat, personable, & attentive when it comes to her customers. Thank you for being a safe shuttle driver & maing sure I was com Jazmin Vargas is very upbeat, personable, & attentive when it comes to her customers. Thank you for being a safe shuttle driver & maing sure I was comfortable. More

Super Customer Service I was helped by Ernie and he was very patient in explaining what i needed help with. He was very polite and fast and even walked to my car to show me I was helped by Ernie and he was very patient in explaining what i needed help with. He was very polite and fast and even walked to my car to show me where the part i was purchasing was to be replaced. More

Very Friendly The person who helped me was very friendly and he went above and beyond with customer service!!! He explained in detail what the part that I was purch The person who helped me was very friendly and he went above and beyond with customer service!!! He explained in detail what the part that I was purchasing was for and even showed me the difference of used and new ones so that I have a better understanding when purchasing similar part next time. More