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Rallye BMW

Westbury, NY

4.6
9,207 Reviews
Welcome to Rallye BMW – New York’s premier BMW center located in Westbury, New York. As a proud member of the Rallye Motor Company, our industry-best team is focused on satisfying each and every guest that visits our dealership. When you come to Rallye, you’ll notice the extraordinary care & attention to detail is simply unmatched by any other car dealership. We share your passion for the Ultimate Driving Machine® and maintain a customer-centric focus to provide an automotive experience that’s second to none. As the top-rated BMW dealership in New York, we’re confident that you’ve come to the right place for all of your BMW needs.
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1 Brush Hollow Rd

Westbury, NY

11590

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Showing 9,207 reviews

December 23, 2024

Professional, complete, kept me up to date,on time and a pleasure to deal with . More

by NTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Rallye BMW responded

These are all things we love to hear! Thanks for leaving Rallye BMW a review.

December 22, 2024

Always great. Consistent service with very friendly staff. Rest area can use some updating but overall great service. More

by Jamesjingxu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Rallye BMW responded

Thank you for your feedback! We're glad to hear that our team at Rallye BMW consistently provides great service. We appreciate your suggestion about the rest area and will take it into consideration.

December 22, 2024

This dealership was very helpful in assisting with servicing my car. My service provider was prompt, professional and efficient. It took 10 minutes to bring in my car tell my service provider what I More

by RPDILLEHAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Rallye BMW responded

We're delighted to hear that your service experience at Rallye BMW was quick and efficient! Our team is committed to providing prompt and professional assistance, so it's great to know we met your expectations. Safe travels until next time!

December 22, 2024

It provides reliable service. Effort is made to complete tasks on time. The car's performance was noticeably improved. More

by FbantGLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Juman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Rallye BMW responded

We're delighted to hear that you noticed an improvement in your car's performance after visiting Rallye BMW. Our team is committed to providing reliable and timely service, so thank you for sharing this feedback!

December 22, 2024

Gave me a hard time about performing a mandated recall, then attributed the work done to the wrong vehicle, all the while providing the worst customer service possible. If I wasn’t there watching every sin More

by GUPPUSMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Blanco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carol Clark-Muniz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Rallye BMW responded

It's disappointing to hear about your experience with the recall and customer service. We strive for accuracy and attentive care, so it's concerning that we fell short during your visit. I apologize for any inconvenience you've faced trying to reach us, and I'd like to personally assist you in resolving these issues if you're open to it. Please feel free to contact me directly. Thank you, Chris Blanco - Service Manager - 516-833-4862

December 22, 2024

The service manager was very helpful in getting issues resolved quickly and satisfactorily. Would recommend More

by St57
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Rallye BMW responded

We're delighted to hear that our service manager at Rallye BMW was able to assist you efficiently. Thank you for recommending us!

December 21, 2024

Service was timely and effective at Rallye BMW. They always kept me apprised of the status of my car. More

by VENKATRAO387
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Rallye BMW responded

We're delighted to hear that you had a timely and effective service experience with us at Rallye BMW. Keeping our customers informed is important to us, so thank you for the feedback!

December 21, 2024

Service department was efficient, well run. Employee were courteous and seemed to know their job. Work completed was explained clearly. More

by bhoesl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
Dec 23, 2024 -

Rallye BMW responded

Thank you for sharing your experience with the service department at Rallye BMW! We're pleased to hear that our team was efficient and courteous, providing clear explanations of the work completed. We appreciate your feedback and look forward to serving you again in the future!

December 21, 2024

I left my car for simple oil and fluid maintenance. When I got my car back the 3ngibe light was on but I had no option to speak to anybody and had to driv3 the car for more than 2 weeks before they eve More

by AZlateva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cosmo Laurino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Rallye BMW responded

AZlateva, I'm sorry to hear about your experience with the maintenance service. We strive for timely and effective communication, so it's concerning that this wasn't provided. If you'd like to discuss further or have any other questions, please feel free to reach out. Thank you, Chris Blanco - Service Manager - 516-833-4862

December 21, 2024

The dealership is wonderful George Javier is the best sales representative that I have ever dealt with. He takes care of everything and responds to all my emails even on Sunday. Brett Hines in the repai More

by MCLMCLMCL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Javier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hasan Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Channan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Dewling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Sarocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Rallye BMW responded

Thank you for sharing your experience with us at Rallye BMW! We're delighted to hear that George and Brett have consistently exceeded your expectations. Your kind words mean a lot, and we're here whenever you need assistance!

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