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Rallye BMW

Westbury, NY

Overview
Employees
Reviews
Vehicles
4.6
9,235 Reviews
Welcome to Rallye BMW – New York’s premier BMW center located in Westbury, New York. As a proud member of the Rallye Motor Company, our industry-best team is focused on satisfying each and every guest that visits our dealership. When you come to Rallye, you’ll notice the extraordinary care & attention to detail is simply unmatched by any other car dealership. We share your passion for the Ultimate Driving Machine® and maintain a customer-centric focus to provide an automotive experience that’s second to none. As the top-rated BMW dealership in New York, we’re confident that you’ve come to the right place for all of your BMW needs.
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1 Brush Hollow Rd

Westbury, NY

11590

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Showing 9,235 reviews

November 18, 2024

Organized. Efficient process getting car in and out. However I preferred to wait for my airbag recall service visit. But they would not allow for some reason More

by GWEAVER0
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Rallye BMW responded

Thank you for sharing your feedback about the service at Rallye BMW. We're glad to hear that the process was organized and efficient, but we apologize for any inconvenience regarding waiting during your airbag recall service. Your comments are valuable, and we'll look into this further to improve our customer experience.

November 18, 2024

Incredibly efficient and accommodating! !! I live on the South Shore and they drove here from Westbury to give me a loaner!!! More

by mpriceman
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : because I had a loaner, I don't know who serviced my car. I was speaking to a Chris Blanco in the service dept.
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Nov 18, 2024 -

Rallye BMW responded

We're delighted to hear that our Rallye BMW team went the extra mile for you! Thanks for sharing your experience with us. Safe driving ahead!

November 18, 2024

The best service. ...Brett Hines responds to text messages on his day off and George Javier in sales responded to an email sent on a Sunday More

by MCLMCLMCL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Javier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Channan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Dewling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Rallye BMW responded

We're delighted to hear that Brett and George went above and beyond for you at Rallye BMW! Our team is committed to providing exceptional service, even on their days off. Thank you for sharing your experience with us!

November 17, 2024

the sales person Larry is terrific ,service department very friendly my car is well taken of I only have to wait for one and a half hour, and it has being a good ,experience More

by Sean Na
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Rallye BMW responded

Sean, we're delighted to hear that Larry and our service team at Rallye BMW provided you with a great experience. Thank you for sharing your feedback!

November 17, 2024

Rally motors is one of the best BMW dealerships in the United States. They offer quality service very fair pricing and extremely helpful to their clients. I recommend them to anybody who wants the best More

by steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Rallye BMW responded

Thank you for the glowing recommendation! We're delighted to hear that Rallye BMW provided quality service and fair pricing. We appreciate your support and look forward to serving you again in the future!

November 17, 2024

David is great so as ever else. All the experience is good in Rally BMW More

by WANGK01
Recommend Dealer
Yes
Employees Worked With
Hasan Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Sarocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Rallye BMW responded

Thanks a bunch from the Rallye BMW Team! We'll pass your kudos along to David.

November 17, 2024

Absolutely terrible experience. Incompetent customer service, particularly the managers. Will never be back under any circumstances. More

by paulsap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Blanco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carol Clark-Muniz
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Rallye BMW responded

I'm sorry to hear about your experience with our customer service. We strive for excellence and it's clear we fell short this time. Please reach out if you'd like to discuss further or have any questions, as we're committed to making improvements. Thank you, Chris Blanco - Service Manager - 516-833-4862

November 17, 2024

Jason Tinling was fantastic. He responded to all of our questions and concerns, and he was able to resolve some issues we had to our satisfaction. More

by amyhp102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Sarocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Tinling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Rallye BMW responded

We're delighted to hear that Jason provided fantastic service and addressed all your questions at Rallye BMW. Thank you for sharing your experience with us!

November 17, 2024

Service was performed promptly and the staff was very professional. Will be back for my next service. More

by ahmadsrozan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Rallye BMW responded

Ahmad, we're delighted to hear that you had a prompt and professional experience with our team at Rallye BMW. We look forward to welcoming you back for your next service!

November 17, 2024

always enjoy the easy and smooth process of being able to get service at this dealership More

by PSCLDANIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Delijanin
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Nov 18, 2024 -

Rallye BMW responded

Your kind review warms our hearts! Thank you from the Rallye BMW Team.

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