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Randall Reed's Planet Ford
Humble, TX
3,131 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,131 reviews
November 23, 2025
Un exelente servicio para todo y muy dispuestos a cualquier momento 10 de 10 se lis recomiendo cualquier momento 10 de 10 se lis recomiendo More
by 2006paloma06paloma06@gmail.com
Verified CustomerEmployees Worked With
November 22, 2025
the service department is poorly run, I have 5 recalls on my 2022 Bronco Wildtrak and want to get it scheduled for repairs and was told I would need to wait until there is a loaner available and this was a my 2022 Bronco Wildtrak and want to get it scheduled for repairs and was told I would need to wait until there is a loaner available and this was about a month ago. I find it hard to believe there are no cars available to use while my Defective vehicle is fixed. More
by JHAXX666
Employees Worked With
November 22, 2025
Good customer service and Jose Rico help us with the purchase to go extremely smooth. purchase to go extremely smooth. More
by LMTZ1200
November 21, 2025
Amazing work as always. Will continue coming this way. Jose always does very well for us. Will continue coming this way. Jose always does very well for us. More
by HMESTRADA713
November 20, 2025
I had a lot of good experiences at planet ford in humble they have always worked with me an treated me fair they have always worked with me an treated me fair More
by P_OLIVARES
November 20, 2025
The service department is completely useless. I had to fix my own problems, and problems that THEY caused on my truck that’s under warranty. Now, my wifes brand new explorer has steering issue I had to fix my own problems, and problems that THEY caused on my truck that’s under warranty. Now, my wifes brand new explorer has steering issues. The steering is “sticking” and you have to pull it back to center anytime you make a small steering movement. At times, it’ll stick going around a curve. It’s dangerous. The dealers response? Cannot replicate. They couldn’t even fix the door that was sagging 1/4”. We had to bypass the service department and go straight to their collision center. It’s been a long and stressful 2 months fighting with them. More
by chaliex
