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Randall Reed's Planet Ford
Humble, TX
2,170 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,170 reviews
Verified Customer
Helpful May 09, 2024
Poor communication, vehicle not finished properly missing parts on vehicle received no receipt of work done collector's truck non certified parts etc. parts on vehicle received no receipt of work done collector's truck non certified parts etc. More
by REGINALRED
Employees Worked With
May 09, 2024
Nice place to buy a car at, salesman knew exactly how to help me, I recommend it help me, I recommend it More
by jonathanlcochrane
Employees Worked With
May 09, 2024
Both the service department and the collision department are trustworthy and efficient. I brought my car in for collision repair and was treated so kindly by Brie, Francisco and Gary. They did an excell are trustworthy and efficient. I brought my car in for collision repair and was treated so kindly by Brie, Francisco and Gary. They did an excellent job on repairing the dent in my car and went the extra mile by giving me a ride home after drop off, cleaning my car inside and out, buffing out other scratches and giving me a little paint sample to cover some of the deeper scratches. They went above and beyond for me. I appreciate the great employees you have staffed at this location. More
by JP6749
May 09, 2024
JP was great called me about a Internet request. worked a deal out . finance was great .no complaints JP has even done a follow up .Thank you worked a deal out . finance was great .no complaints JP has even done a follow up .Thank you More
by david.chavis.2626
May 09, 2024
Great service. Fast transaction. All staff was professional and answered all questions throughly . Can’t complain. Fast transaction. All staff was professional and answered all questions throughly . Can’t complain. More
by capellamusic
May 05, 2024
Guy was great to work with. Told him what I was looking for and what my budget was. He pushed to make it happen. Told him what I was looking for and what my budget was. He pushed to make it happen. More
by erik35
May 03, 2024
My credit was run too many times and I didn’t even purchase the vehicle. But Randall Reed’s finance team ruined my credit I have worked so very hard to rebuild. I will never purchase anything nor even purchase the vehicle. But Randall Reed’s finance team ruined my credit I have worked so very hard to rebuild. I will never purchase anything nor even shop with your dealership again. You took my credit score from a 700 to a 500! More
by belisaallison
Employees Worked With
I can’t remember who I worked with.
May 02, 2024
Clear, precise and friendly experience. In and out transaction and at the same time wasn't rushed at all. In and out transaction and at the same time wasn't rushed at all. More
by claudia_vm1972
May 02, 2024
It was great experience and they were super friendly. They explained everything and it was great overall experience They explained everything and it was great overall experience More
by Allendtaylor69
