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Randall Reed's Planet Ford - Service Center

Humble, TX

4.3
1,439 Reviews

1,439 Reviews of Randall Reed's Planet Ford - Service Center

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August 31, 2025

Repairs were delayed multiple times and then not performed correctly requiring me to return the vehicle after picking up. More

by kyle@cpshouston.net
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Scherer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Gerber
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2025

Nathan is always a gentleman thanks Very helpful we are in the market for a F150 More

by ZULIA56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Zuniga
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2025

They are always so helpful and friendly. Thank you for being speedy with my service. More

by NORMA.RUSSELL357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2025

Kelli, Did a great job of communicating what was found wrong with the vehicle. She kept in touch through the repair process on a regular basis. This is the second or third time I have dealt with Kelli a More

by JIMMY.STARR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2025

Absolutely fantastic and Lyndi Sage-Walker in Customer Service made sure I stayed informed and everything was done timely & properly 5 stars for the whole team More

by Hot Headz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndi Sage Walker
August 28, 2025

It was a great experience and I will recommend anyone I can to go there for a new vehicle More

by chriscortez69.cc
Recommend Dealer
Yes
Employees Worked With
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Estrada
August 24, 2025

The service work on my F150 went smoothly. The Fleet service advisors were courteous and strived to accommodate me during the repair. More

by JFWENDEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
August 23, 2025

Seems like every time I go in for service or oil change something goes wrong, last service tech. lost my tires lock key at the back service when tires were rotated not front desk. Waiting on my new lock ke More

by RUKIA9529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Alvarado - Service
August 21, 2025

Jeremy did as promised and got us a spare tire. Jeremy is customer friendly. Thank you Jeremy for taking care of us. More

by COLLEENHUNT39
Recommend Dealer
Yes
Employees Worked With
Jrremy salesman
August 18, 2025

They are always move quickly to get you in and out all while doing excellent work. Very informative. More

by ERICA.TATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hervey Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeke Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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