Randy Marion Chrysler Dodge Jeep Ram of Salisbury - Service Center

Our batteries were dying on our truck. We had gone to a different dealership they said we'd have to make an appointment to get them replaced. We called Alex and told him the problem. We had gone to a different dealership they said we'd have to make an appointment to get them replaced. We called Alex and told him the problem. He made sure they had the batteries and they were able to replace them the same day. Alex was very helpful and had everything ready when we arrived and we're able to get on it. More

Went in for an oil change and tire rotation. Got me in and out quickly. Honored the Mopar coupon I found online. ;) I have the jeep srt and nothing for that car is cheap so every little bit help Got me in and out quickly. Honored the Mopar coupon I found online. ;) I have the jeep srt and nothing for that car is cheap so every little bit helps. Felipe was very helpful. More

Took my car in because engine light was on--they had it for two days (took that long for diagnostics). Unfortunately nothing got fixed in the two days so picked up my car and now looking for another deale for two days (took that long for diagnostics). Unfortunately nothing got fixed in the two days so picked up my car and now looking for another dealership to service my vehicle. More

Took my 2016 charger scatpack in because dash lights would no cut off the car is supercharged and has been since it had 8 miles they deleted my tunes car runs like crap they refused to fix the problem t would no cut off the car is supercharged and has been since it had 8 miles they deleted my tunes car runs like crap they refused to fix the problem they caused service manager was very rude only one key works the car now was told to bring the other key up there they would program it the sales girl Hatley was very nice but the technician was very rude remote start no longer works the part I was told was bad control the remote start function and now it no longer works very disappointing service More

Great working with the service advisor. , he kept me updated and in the loop. Thanks , he kept me updated and in the loop. Thanks More

Everything was great. They treated my jeep to a cleaning. I only went for an oil change and tire rotation. I completed my free oil changes and tire rotations, but will co They treated my jeep to a cleaning. I only went for an oil change and tire rotation. I completed my free oil changes and tire rotations, but will continue bringing my jeep there to be served. More

The service was great and fast. Received too many, reminders via (5) email, (4)text and a phone call. One reminder via text and one email would be ok, any more is excessive. Received too many, reminders via (5) email, (4)text and a phone call. One reminder via text and one email would be ok, any more is excessive. More

They were very knowledgeable, professional, courteous and diagnosed my Jeep efficiently and did it with a smile diagnosed my Jeep efficiently and did it with a smile More

I am Always happy with the service I get from Brandon and the entire service team. the entire service team. More

Miranda was great, after parts dept gave me the wrong bulb she got me the right one. bulb she got me the right one. More