Ray Catena Lexus of Larchmont
Larchmont, NY
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So this is the second time Steve Richman @ Ray Cantina Lexus has exceeded my expectations. I normally dislike car salespersons but Steve was straightforward and easy to deal with from the moment I walked Lexus has exceeded my expectations. I normally dislike car salespersons but Steve was straightforward and easy to deal with from the moment I walked into the showroom and was greeted by him. On both lease occasions he quoted me a very fair price first so there was no need for back and forth negotiations and he never needed to "check with his sales manager" a negotiating technique that I despise. Both my cars were delivered on time in perfect condition and at the agreed upon price. My second deal was done completely over the phone and I only saw Steve when I swapped out my car. I could not ask for a better experience with a dealer. Steve and his team are awesome! More
Gasper Merturi & Alan Woolmer were extremely responsive & sensitive to all my cars' service needs. My Lexus has 238,000 miles & everyone that sees it & drives it is totally amazed. The schedu responsive & sensitive to all my cars' service needs. My Lexus has 238,000 miles & everyone that sees it & drives it is totally amazed. The scheduling & follow up were extremely professional. I highly recommend the service center for taking care of your car & you, THE CUSTOMER !! More
Joe Ferrara made getting a new car very easy. Everyone Joe Ferrara made getting a new car very easy. Everyone at Lexus in Larchmont was very friendly and welcoming. I would recommend this dealership to Joe Ferrara made getting a new car very easy. Everyone at Lexus in Larchmont was very friendly and welcoming. I would recommend this dealership to all my family and friends. More
Ms. Sardos and Mr. Jacobs were both 100% amazing to work with!!! WE switched dealers to come to Ray Catena and are happy to do so! VERY VERY helpful and accommodating!!! I will return the next time I am ca with!!! WE switched dealers to come to Ray Catena and are happy to do so! VERY VERY helpful and accommodating!!! I will return the next time I am car shopping! Everyone we came into contact with at Ray Catena were great!!! THANK YOU!!! More
This was my best experience ever in making a new car lease. Straight forward , no lies, just a pleasurable experience. This was the best salesman I ever had. lease. Straight forward , no lies, just a pleasurable experience. This was the best salesman I ever had. More
My experience choosing, financing, and buying a pre-owned, certified Lexus GS350 AWD was great. I chose the car on a Friday and picked it up on the following Monday. The salesman, Steve Richman, pre-owned, certified Lexus GS350 AWD was great. I chose the car on a Friday and picked it up on the following Monday. The salesman, Steve Richman, was very knowledge about the product as well as the process. There were no high pressure tactics. The Costco member's special pricing was an added benefit. I definitely recommend this dealership and Steve highly. And, yes, I love my car! More
The sales and service staff were amazing!!! As a person who only leases vehicles (I like new cars every 2 years), I've never dealt with a better group of individuals. The knowledge and commitment of the st who only leases vehicles (I like new cars every 2 years), I've never dealt with a better group of individuals. The knowledge and commitment of the staff was second to none. I would and have reccommended this staff/dealership to anyone who will listen. I've already had one friend start the process of purchasing a new vehicle from Ray Catena already. I'm hoping many more will do so. Thank you Maher, Usama and all of the staff at Ray Catrna Lexus of Larchmont. You have a customer for life. -Slainte. MG More
Today I bought an RX 350 from Steve Richman. I wanted Today I bought an RX 350 from Steve Richman. I wanted to express my sincere appreciation for having Steve as my salesman for the second time in my Today I bought an RX 350 from Steve Richman. I wanted to express my sincere appreciation for having Steve as my salesman for the second time in my Lexus ownership history. His follow up on my previous lease expiration got me from an IS250 into an RX 350. If Steve hadn't contacted me about my upcoming lease expiration, I would have waited another 5 months until my lease expired without knowing about the other options that are available to me. Steve is a pleasure to work with. He made my car buying experience a rather stress free one. He is patient (and believe me, with all the questions and scenarios I requested from him, he has to be), sincere, and an all around "good guy." I would recommend him to anyone who wants to purchase a Lexus. Please forward this note to the appropriate people so Steve gets the recognition he deserves. More
The best and most caring of all the dealerships I have worked with in almost fifty years of buying cars. They take their profession to a higher level. They determine what you need and make it happen in an worked with in almost fifty years of buying cars. They take their profession to a higher level. They determine what you need and make it happen in an seemless stressless way. Ralph and Dave are one of a kind professionals who make it clear that pleasing their customer is their first priority. From the tops in sales to the tops in service, this is the dealer to go to. More
We have bought 3 cars from Davide G. at Ray Catena Lexus of Larchmont. We have had nothing but a positive experience each and every time we are there. Davide always gives us his utmost attention and does of Larchmont. We have had nothing but a positive experience each and every time we are there. Davide always gives us his utmost attention and does everything in his power to meet our needs. He is in constant contact with us and he always follows up to see how everything is going. We will continue to be return customers as a result. We will continue to recommend Davide G. and Ray Catena Lexus of Larchmont to anyone! More