Ray Laks Honda

Service department cares more about $$ than the customer. I will not wver take another vehicle to this dealership or consider buying one from them. Unfortunately they have lost another good customer. I will not wver take another vehicle to this dealership or consider buying one from them. Unfortunately they have lost another good customer. More

Bob Meer was awesome! So good, that we came back and bought 2 new vehicles in 3 months! Can’t recommend him enough! Thanks Ray Laks! So good, that we came back and bought 2 new vehicles in 3 months! Can’t recommend him enough! Thanks Ray Laks! More

I had a wonderful experience at Ray Laks! Bob Meer was great to work with and got me into my ideal car. The process was very simple and he was very thorough with financing and walking through Bob Meer was great to work with and got me into my ideal car. The process was very simple and he was very thorough with financing and walking through the car’s features. More

Sales people were very helpful, transaction was very smooth! We love our new 2023 CRV EX. smooth! We love our new 2023 CRV EX. More

padded my bill . charged $250 for a honda battery without authoriization. were nasty when I questioned them about it . just got a .new honda. drove 70 miles to dealers charged $250 for a honda battery without authoriization. were nasty when I questioned them about it . just got a .new honda. drove 70 miles to dealership. in Rochester. will never do business with ray laks again More

I'm in my third Honda from Ray Lake and am appalled with the service from my last car. Right off the bat the interior drivers door has snapped and doesn't fit back in because they broke a clip while sprayin the service from my last car. Right off the bat the interior drivers door has snapped and doesn't fit back in because they broke a clip while spraying the interior. Recently went in to have the air conditioner unit replaced, it stopped working and they did a silent recall on the part, not notifying customers of the issue. They proceeded to brake a line in connection to the ac and charge me for it. They claim it just disintegrated. My car has the yearly under body coating, and less than 24,000 miles. They admit they're built like trash these days and that's their reason for not offering this to be included with the warranty. $500 later. There 58 or whatever point inspection they offer is a scam. Tried telling me my brakes were on wrong and needed to be replaced. I'm a woman, that's why. Had them checked by a family mechanic, and another shop I regularly get work done at... Pretty hard to put brakes on wrong, and they weren't on wrong. They will try to sell you a slew of other nonsense at 500% increase. Like an air filter that takes 2 seconds to do yourself. 9 new car my family has purchased from them in the last 15 years and we won't be anymore. More

Salesman was great, everyone at the dealership was very friendly and the showroom was immaculate. Cannot recommend enough. A key point was everything was explained in detail and no question was left unan friendly and the showroom was immaculate. Cannot recommend enough. A key point was everything was explained in detail and no question was left unanswered. Salesman went above and beyond to accommodate. More

Bob, Ken and Alex were great to work with on our new car purchase experience. purchase experience. More

Bill and James B were amazing, they made my experience seamless and were very professional! This was by far the best car purchase I’ve made. seamless and were very professional! This was by far the best car purchase I’ve made. More

Only trust Bill and Bob for my car purchases. They are very reliable and loyal They are very reliable and loyal More