Richard Lucas Chevrolet - Service Center

I honestly cant explain how happy and relieved to have worked with Chris in the service department. I bought my car at this dealer. Chris has been right there with me every time whether I need a repair worked with Chris in the service department. I bought my car at this dealer. Chris has been right there with me every time whether I need a repair or maintenance. I completely trust and confident with him and can't say thank you enough. Chris was responsible and professional which was always appreciated. I needed a loaner car and he arranged it. My car came back perfect especially since it was a difficult situation. Chris would get back to me all along the way with updates and explanations . You can be sure that I will not go to any other dealer because of him as needed in the future. He should get a "excellent" on all items below. More

Very nice and friendly staff in the Service Dept Service was completed in a timely manner. was completed in a timely manner. More

Very prompt and great follow up skills. Appreciate the quick service! Chris was very courteous! Appreciate the quick service! Chris was very courteous! More

Avoid the service department. .. I don't know anything about the car buying side of this business but the service department is terrible... EVERY TIME I go there, there is a proble .. I don't know anything about the car buying side of this business but the service department is terrible... EVERY TIME I go there, there is a problem, no exaggeration EVERY TIME - low fluid levels, low tire pressures, misassigned valve sensors after changing tires, missing valve caps, filthy - mudcovered floor mats, oil steery wheel, squealing brakes, ... they say they do a multipoint inspection yet miss everything ... it makes me wonder if they are doing the actual service... is that cabin filter really getting changed? is that transmission fluid really getting changed? to top it off, no loaner car program, and they have this bad habit of not calling when the service is done and then closing for the day before I can get my vehicle.... AVOID this place, there are plenty of others in this part of NJ.... Also, I had earned rewards for the $1,000 I spent on service, but was unable to use because I had a discount from their website... seems petty.. More

The work was top notch. The representative I believe Keith was very trustworthy. It took them longer than expected but i think it’s usual due to holiday season. This will be The representative I believe Keith was very trustworthy. It took them longer than expected but i think it’s usual due to holiday season. This will be my new favorite dealer spot for car purchase and services More

Went there for oil change, they stole my charger, i asked them to take a look of my tire pressure they did not …. One and done them to take a look of my tire pressure they did not …. One and done More

Accurate diagnosis with issues and clean prompt service. Very polite over the phone and in the service department. Very polite over the phone and in the service department. More

Went in with an appointment, the reception and service was great. Out in timely manner. Will definitely used their services again. was great. Out in timely manner. Will definitely used their services again. More

They fixed my company truck that 2 other dealers in Staten Island couldn’t do.They were busy but still completed the work when they said they would. Staten Island couldn’t do.They were busy but still completed the work when they said they would. More