Rick Case Hyundai Plantation - Service Center

Thank you I drove into the dealership on Sat 6/7/2014 to have the A/C checked on my 2013 Hyundai Elantra. I was not looking to trade my car in. BUT .... I was i I drove into the dealership on Sat 6/7/2014 to have the A/C checked on my 2013 Hyundai Elantra. I was not looking to trade my car in. BUT .... I was introduced to Donnie Barnes. He was very informative and helped me UPGRADE. I drove the 2014 Elantra that was a step up from what I had, but I was not fully convinced to trade. He then had me drive a 2014 Sonata. I was excited. I loved the handling of the car and the added space. So we talked more. He helped me pick out what color I wanted and we finalized the trade. I went back in this morning to get the tints done on my windows... Very satisfied customer here. This is my third Hyundai!! I was very impressed with the patience and professionalism that the staff had. I will be recommending Rick Case Hyundai to everyone I know. Thank you Donnie and staff for all that you did. More

Worst service experience ever Service dept along with Leroy Larson (General Manager) were no help at all in repairing my car. As a matter of fact Leroy was the rudest person I ever Service dept along with Leroy Larson (General Manager) were no help at all in repairing my car. As a matter of fact Leroy was the rudest person I ever spoke to at a dealership. Never mind the fact they couldn't repair my car, but he insulted me more than once. Considering Rick Case Hyundai takes pride in their customer service it was a shock to me. More

I went in for a multipoint inspection and had my brakes done. Ernest is friendly, professional, knowledgeable, and has always been fair. I drive a long way (I'm not alone here, from Boynton Beach) to see h done. Ernest is friendly, professional, knowledgeable, and has always been fair. I drive a long way (I'm not alone here, from Boynton Beach) to see him because he will see my car gets the service it needs. He is an asset to Rick Case, and although I''m sure Hyundai has good service reps, he is the best, bar none, hands down, without qualification. More

Poor attitude toward customer, had car fixed last yr here,created a noise problem,but they do not know how to fix. Poor service,would not recommend this service center here,created a noise problem,but they do not know how to fix. Poor service,would not recommend this service center More

From the time I came in I was greeted. changed my mind about service Donnie and ted where great all my questions were answered and I got a new 20014 about service Donnie and ted where great all my questions were answered and I got a new 20014 More

I brought me 2012 Hyundai Santa Fae in for service and ended up buying a 2013 Hyundai Sonata Hybrid. I was interested in buying a hybrid and started asking questions and ended up purchasing. I did do a ended up buying a 2013 Hyundai Sonata Hybrid. I was interested in buying a hybrid and started asking questions and ended up purchasing. I did do a little research about hybrids and just thought I would learn more. Love the Hyundai brand and would recommend the car to others. More

I came in to have my Toyota Camry serviced, and left in a new Azera!. Both Chris in service and Preston in sales could not have been more accommodating. I was sure that, with my credit situation, there was n new Azera!. Both Chris in service and Preston in sales could not have been more accommodating. I was sure that, with my credit situation, there was no way I could buy a new car for zero down, under 4% interest, at a payment that I could actually afford, but I'm happy to say I was wrong. Your team got it done, and the Rick Case "exclusives": double warranty, free car washes etc. are just the icing on the cake. My heartfelt thanks go out to everyone at Rick Case Hyundai. More

In the Lobby I am received with a like of continental Breakfast - Gourmet coffees, fruits and bagels. Not to mention free internet. Pleased, issues were resolved, future follow ups offered. Appointm Breakfast - Gourmet coffees, fruits and bagels. Not to mention free internet. Pleased, issues were resolved, future follow ups offered. Appointments can easily be made on line or over the phone. Transportation arrangements made very smooth transaction Service writers actually call back in a timely manner. Communication at its best, even the shuttle driver calls me and accommodates to my schedule Vehicle returned repaired, and clean - but the gas tank not filled up!! Key Location, I will certainly recommend. More

Fares Abualown was amazing and very helpful!! He helped me and a friend with her new car and was super friendly. I will definitely always come to Fares from now on! me and a friend with her new car and was super friendly. I will definitely always come to Fares from now on! More

When I went for a service for my Elantra, Donnie Barnes was asking me questions, very nice and next thing I know he really help me to get my dream car. He went out of his way and help me along with Orlando was asking me questions, very nice and next thing I know he really help me to get my dream car. He went out of his way and help me along with Orlando Martinez also very nice. I left the dealer in no time with my dream car. I really will recommend this dealer to my friends and family. More