
Rick McGill's Airport Toyota
Alcoa, TN
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1,150 Reviews of Rick McGill's Airport Toyota
Service Advisor kept me informed. Service staff has always been great at Rick McGills Toyota. Video was neat but I like written info better. A new battery was needed and replac Service staff has always been great at Rick McGills Toyota. Video was neat but I like written info better. A new battery was needed and replaced. However, the bill never indicated how many years the battery was rated or guaranteed. This should be required for proper customer information. In times past when I purchased a battery from Toyota, Sears, NTB, etc., I was always shown on my bill the rating of the battery. I was not given a choice. More
Mike Garcia was very helpful and supportive during recent repairs to my van! I've had multiple, frustrating issues with this used van and the service department did their best to make my visits go smoothly. repairs to my van! I've had multiple, frustrating issues with this used van and the service department did their best to make my visits go smoothly. More
I just finished my purchase of a new Toyota at Rick McGill's Toyota in Alcoa.. The experience I had was excellent. They were professional and straight forward in all of our conversations from start to McGill's Toyota in Alcoa.. The experience I had was excellent. They were professional and straight forward in all of our conversations from start to finish. I'll definitely go back for my next purchase. I spent 3 days talking with another dealer and got nowhere. I went to Rick McGill's and spent 3 hours and purchased a new car. This included me taking my time shopping! I highly recommend them. From start to finish, it was a great experience. Thanks Rick McGill for making car buying real again!! Joe Austin More
Excellent care in the service bay. This was our first visit with our new Highlander and could not be more pleased with the staff and the process. This was our first visit with our new Highlander and could not be more pleased with the staff and the process. More
I consistently have both Toyota vehicles serviced at Rick McGill's. I recently had my engine light come on and the car was running very rough. The service dept. took care of me immediately, diagnosed the pro McGill's. I recently had my engine light come on and the car was running very rough. The service dept. took care of me immediately, diagnosed the problem and took care of it the same day. I can always count on Robin and the entire service department to make service as seamless as possible. More
We had a great experience at Rick McGill's Toyota thanks to our sales consultant Jeremy Williams. He guided us through the entire process from order to delivery with ease and awesome communication to keep to our sales consultant Jeremy Williams. He guided us through the entire process from order to delivery with ease and awesome communication to keep us updated. Much better service than our last visit to Toyota of Knoxville. More
Service rep was polite and very informative. She explained the process and detailed all the charges before proceeding with any work. Work was done quickly and efficiently and within the timefra She explained the process and detailed all the charges before proceeding with any work. Work was done quickly and efficiently and within the timeframe given. More
Scheduled maintenance completed on time. Associates were friendly and explained everything up front. Great service experience. I would highly recommend this dealership. Satisfied Rick Mc Associates were friendly and explained everything up front. Great service experience. I would highly recommend this dealership. Satisfied Rick McGill customer. More