
Rick McGill's Airport Toyota
Alcoa, TN
Is this your dealership?
Filter Reviews by Keyword
By Type
1,147 Reviews of Rick McGill's Airport Toyota
40k maintenance - Toyota Rav4 I went to Rick McGill because I had a not so favorable experience at another Toyota dealer. Also, because of the service that Rick McGill had shown to I went to Rick McGill because I had a not so favorable experience at another Toyota dealer. Also, because of the service that Rick McGill had shown to my son following his new car being stolen. I was made to feel welcome at Rick McGill, everything that was to be done on my car was explained to me. I was made to feel as if I was their only customer. Rick McGill did not have the fancy schmancy "cafe" with sandwiches, pastries and such. But they did have a nice waiting room with tvs, magazines and coffee. Service completed as explained. All questions answered. As Arnold says, "I'll be back." More
Excellent We have bought our last 4 vehicles from Mr. Farhat, and he has been very helpful. I'm sure our next vehicle will be another Toyota from Mr. Farhat. We have bought our last 4 vehicles from Mr. Farhat, and he has been very helpful. I'm sure our next vehicle will be another Toyota from Mr. Farhat. More
Quality service Should be Top Quality Service. I noticed the team was so personable to each customer. They were so concerned about each persons needs. The wait time Should be Top Quality Service. I noticed the team was so personable to each customer. They were so concerned about each persons needs. The wait time was less than expected. More
Smooth from beginning to end Robbyn explained the maintenance need for my Tacoma very thoroughly at the beginning. We developed a plan for future maintenance as well as the oil Robbyn explained the maintenance need for my Tacoma very thoroughly at the beginning. We developed a plan for future maintenance as well as the oil change and cabin filter for today. More
The company provided me an excellent service. Ms Hicks was friendly and helpful. Although l did make an appointment, l received the service promptly. Thanks. was friendly and helpful. Although l did make an appointment, l received the service promptly. Thanks. More
Checked to see why the battery went dead. Found nothing wrong after checking all possibilities. Very pleasant service dept. Glad to see Steve back. Thank you. wrong after checking all possibilities. Very pleasant service dept. Glad to see Steve back. Thank you. More
Everyone was very polite and professional I took my Sequoia in for a recall repair. Robyn was very personable and professional. Communication by text and call was very good. I agreed to h I took my Sequoia in for a recall repair. Robyn was very personable and professional. Communication by text and call was very good. I agreed to have the car inspected for trouble spots. The only item needing attention was an aged and cracking belt. Since the vehicle was 12 years old I had purchased used I agreed to have the belt replaced. The charge for this seemed reasonable to me. Overall pleased with service and experience at Rick McGill Airport Toyota. More
Steve was a BIG help...went over a lot of informative info about my 2018 Tacoma...just dropped in to ask a question and ended up changing oil and fixing a recall issue I was not aware of... info about my 2018 Tacoma...just dropped in to ask a question and ended up changing oil and fixing a recall issue I was not aware of... More
Battery Replcement The service manager helpful. Nice and clean facility. Battery cost to me was seen as reasonable. Rav4 needs maintenance service. Will likely sched The service manager helpful. Nice and clean facility. Battery cost to me was seen as reasonable. Rav4 needs maintenance service. Will likely schedule later this week. More
Very pleasant experience people were all very friendly and helpful, waiting room was comfortable, had snacks to munch on, bottled water. Everything was very clean, So that's people were all very friendly and helpful, waiting room was comfortable, had snacks to munch on, bottled water. Everything was very clean, So that's it. More