Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Right Toyota - Service Center

Scottsdale, AZ

4.5
1,285 Reviews

1,285 Reviews of Right Toyota - Service Center

Sort by
August 29, 2023

Service department always takes care of our vehicles in a timely manner, will continue to use the dealership for all vehicle repairs More

by Steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
Report | Print
Aug 29, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

Helpful
August 29, 2023

They are on top of their game. They keep you informed from start to finish, so there are NO surprises. More

by lumberguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Terp & Neil Germundson
Report | Print
Aug 29, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

Helpful
August 29, 2023

Friendly, reliable service. I can always count on quality service at fair prices. Their service reps are very knowledgeable and helpful. More

by DCASEBERE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Paffumi
Report | Print
Aug 29, 2023 -

Right Toyota responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

Helpful
August 28, 2023

Great service and they were fast on getting the service done. Everyone was very pleasant. More

by ELVIAR8DAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Rich
Report | Print
Aug 30, 2023 -

Right Toyota responded

Thank you very much for the kind feedback, we appreciate your business and support.

Helpful
August 28, 2023

Roger Terp is great. He got me an appointment and had the car serviced promptly. More

by STANCONNICKARCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Terp
Report | Print
Aug 30, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

Helpful
August 28, 2023

we had amazing service at Right Toyota! from our appointment booking to check in to the actual service, everything went smoothly! Plus, everyone was friendly, helpful and explained our serv More

by ht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
all were 1s
Report | Print
Aug 29, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

Helpful
August 28, 2023

Florentino was excellent helping set up my appointment…Service person Cody was super at hearing my auto issues…Waiting area was spacious & accommodating …. Explanation of work done & pricing More

by KARLISULLIVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Florentino (phone), Cody, person who I checked out with
Report | Print
Aug 30, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

Helpful
August 28, 2023

This dealership is great it you are looking for a great deal. Ian Stone made it easy for us. More

by nagarsharon3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Stone
Report | Print
Aug 30, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

Helpful
August 28, 2023

Poor customer service from service desk representative. Lied and failed to process warranty work as requested. More

by DISPLEASED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
Report | Print
Aug 29, 2023 -

Right Toyota responded

We sincerely apologize for the poor customer service experience you encountered with our service desk representative. Your feedback is important to us, and we regret any frustration or inconvenience this situation may have caused.

Helpful
August 27, 2023

They fixed the wrong side of my car. Then proceeded to give my husband the runaround when he took it back so they could fix the correct side of the car. It took them 2 hours of time he s More

by SIDNEY.MASSAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Orlando Delgado
Report | Print
Aug 28, 2023 -

Right Toyota responded

We sincerely apologize for the inconvenience and frustration you and your husband experienced during your recent interaction with our dealership. We appreciate your feedback and deeply regret any disruption this situation caused. We understand how important it is to have your vehicle serviced correctly and promptly. It is concerning to hear that the wrong side of your car was initially fixed and that your husband encountered difficulties when trying to rectify the situation. We apologize for the runaround and the delay in providing a rental car for your husband. Your time is valuable, and we understand that this experience fell short of your expectations. Please know that we take your feedback seriously and will be reviewing our processes to ensure that such issues are addressed more effectively in the future. Matt W. - CR Mgr. - Right Toyota

Helpful
1
2
3
...
129