Rio Vista Chevrolet

The best of the best! I knew Sam Sell and his team had a good reputation in town but when I bought my wife's vehicle at Rio Vista 4 months ago, we were blown away by the hi I knew Sam Sell and his team had a good reputation in town but when I bought my wife's vehicle at Rio Vista 4 months ago, we were blown away by the high quality of customer service we received. Samuel Ibarra took excellent care of us and made sure we had everything we needed in order for us to make the right decision. He genuinely wanted to help us and was eager to make the process as smooth as possible. This past weekend, we bought a second vehicle from Rio Vista and once again we were treated to exceptional service by Mr. Ibarra and the rest of the fine folks at Rio Vista. I've always dreaded car buying in the past but they have completely changed my perception. Rio Vista makes the experience of purchasing a car enjoyable and easy. Erick Perez handled the finance part like the professional that he is and got us in and out. Rio Vista gets my highest endorsement and has made a customer for life. Thank you Sam, Samuel, Erick and the rest of the Rio Vista team. More

Best car buying experience ever! Oscar Sanchez is awesome. Extremely friendly and honest. Yes I said "Honest". He provided excellent pricing without having to "talk to his manager" Oscar Sanchez is awesome. Extremely friendly and honest. Yes I said "Honest". He provided excellent pricing without having to "talk to his manager". Found the vehicle I wanted and he was able to do a dealer trade and get it the job done. Eric in financing was also very nice and explained everything. More

Simply the best! The entire staff at Rio Vista will go above and beyond for their customers. Amazing customer service, no pressure sales, and excellent prices! Sam wen The entire staff at Rio Vista will go above and beyond for their customers. Amazing customer service, no pressure sales, and excellent prices! Sam went out of his way to listen to what we were looking for, and what would work with our budget. He did a lot of research and found us exactly what we were looking for. Samuel took excellent care of us and made sure we understood the purchase process, and all the details of our new truck. He even delivered it to our home for us, freshly washed and fueled! This dealership is what you would expect to find in a small town: friendly, trustworthy and hardworking people who will make you feel like family. It has been a pleasure doing business with Rio Vista, and any future purchases our family makes will be made from this dealer only. Highly recommend! More

Overall very good experience. They gave us a very good price and made the experience as enjoyable as car shopping can be. Oscar Sanchez is great to deal with. He is friendly and tr They gave us a very good price and made the experience as enjoyable as car shopping can be. Oscar Sanchez is great to deal with. He is friendly and tries very hard to make the deal work out for everyone. Erick Perez also made the finance part of the experience very smooth and painless. More

Great deal, great guys! Traveled all the way from Monterey because they gave us a great deal, were friendly, and had excellent customer service. There's a lot of dealers betw Traveled all the way from Monterey because they gave us a great deal, were friendly, and had excellent customer service. There's a lot of dealers between here and Buelton, and they have us the best deal and treated us well. We'd go back again without question! More

Incredible!! I bought a beautiful new Camaro from here and the experience was absolutely exceptional! I did zero bargaining yet left with a STEAL. Oscar was the be I bought a beautiful new Camaro from here and the experience was absolutely exceptional! I did zero bargaining yet left with a STEAL. Oscar was the best car salesman I've ever had. Buy here! More

Great service, quality employees, wonderful experience I could not be happier with my experience at Rio Vista. Phil is an awesome and genuine guy! He really cares about providing quality service. He was fr I could not be happier with my experience at Rio Vista. Phil is an awesome and genuine guy! He really cares about providing quality service. He was friendly and reassuring, going out of his way to assist me. Everything was great through our whole buying experience! Very knowledgeable, met every request we asked for and was able to get our 2014 Chevrolet Silverado. Erick was very helpful and friendly as well. I highly recommend this dealership to everyone. Thanks guys! keep up the good work. More

great experience in purchase certified pre-owned Chevy Volt I was very happy with my purchase of 2013 Chevy Volt. Oscar, Tyler and Erick gave me a very stress-free experience and I came away with the perfect c I was very happy with my purchase of 2013 Chevy Volt. Oscar, Tyler and Erick gave me a very stress-free experience and I came away with the perfect car. Love it! More

2013 Captiva My wife and I recently purchased a 2013 Chevy Captiva, it was great to drive handled beautifully then we had an electrical problem. At this point the My wife and I recently purchased a 2013 Chevy Captiva, it was great to drive handled beautifully then we had an electrical problem. At this point the entire dealership got on board from the sales manager Tyler, our sales man Phil and the service manager Big Dave and took this problem on as a team. These people treated my wife and I as part of the Rio Vista family, keep us in the loop at ALL time gave us a loner car so we could get around and yes fixed the problem. I can not say enough GREAT things about this dealer and I highly and I do mean HIGHLY recommend this dealer to every one. Thank you all for every thing you did for us. Loren Manes Avery happy Chevy man More

Great product, but less than exceptional experience I traded in our 2005 3/4 ton diesel for a newer 2011 1 ton diesel, nothing wrong with my old truck, but my wife wanted a crew cab rather than extended I traded in our 2005 3/4 ton diesel for a newer 2011 1 ton diesel, nothing wrong with my old truck, but my wife wanted a crew cab rather than extended cab. As we needed to stick to having a long bed truck, finding something that worked for us was rather difficult (as everything is standard 6.5' bed these days). The salesmen I dealt with (Oscar Sanchez) did a great job on showing me around the truck and taking me out for a test drive, he answered all my questions but the only thing he couldn't tell me about was the exhaust brake so I was on my own to find out about that. When I showed up a week later to see if we could reach a deal, my salesmen wasn't in but I was passed from person to person giving me chit chat while they started looking at my trade in until my salesmen showed up. The gentlemen looking at my trade were content looking at just the face of everything with my trade in and didn't seem to care or hear my comments on all the additions that had been installed on the truck, nor did they even look at what I had tried to point out. When we finally got to looking at numbers, they offered me $4000 less than Kelly Blue Book Value for trading into a dealer, and didn't do anything to the price of the truck I wanted. I had previously looked up Blue Book value and new what it was worth, I was so insulted I began to walk out, but they went back and raised the trade in value a bit and started lowering the price of the new truck. I ended up getting the new truck, but looking back now I wish I had held out for the deal I should have gone with (impulse buy to say the least). I see the dealership has no problem listing my used truck they got for a trade in at the correct Kelly Blue Book price, but they sure didn't give me what KBB said it was worth for dealer trade in. The dealer's website and the extra website's they list on (CarGuru.com) list most of their used inventory incorrectly showing standard bed when they are truly long bed, or vice versa. I even emailed Phil Hendershot to inquire as to the true bed lengths on some of their trucks as the online pictures didn't match the details listed online, and this still hasn't been addressed (either way you classify bed lengths look at their online pictures and look at descriptions, they don't match). When we agreed on price and terms I had asked to finance through a specific institution, got approved, but then when I signed paperwork I find that they used a different financial institution (at the same rate, but not what I had requested). Yet again another sign I should have walked away, but impulse didn't stop me. Overall I'm very happy with the product, but way let down by the dealership and the way business was handled (they must have seen me coming). I drove 1.5 hours to get to this dealership, and I can say I will never recommend them to any friends or family. They did seem to sense my lack of happiness with the sale and offered me loyalty points for service/parts if I come to the dealership for work, but a 3 hour roundtrip for an oil change or quick part is not going to happen, and those loyalty points aren't transferable to my local dealership, so just out of luck. Hope this helps others More