I went here in 2011 with my father to purchase a brand new kia soul 2011. I was 19 at the time and knew very little about cars. My father, who is normally very good at dealing with people, was extremely sick at the time.. but because my current car's transmission was going out, and I had made the mistake of going to Carmax and purchasing a 2008 Ford Focus with only 1 day left to change my mind, I was in a rush to get a new car. Otherwise, I would have shopped around more. Anyway, upon coming to the dealership, my father and I browsed through several different cars until I saw a 2011 Kia Soul, Limited edition, on the lot.. It was the tiger-striped, and supposedly fully loaded. Being a 19 yr old girl, I fell in love instantly. I ended up trading in my 2005 Limited Edition pt cruiser for the $5000. Even after that, what should have been a $18-20k car ended up costing me almost $26,000.00.
Recently, I tried to trade in my car with Honda who was going to work out a deal with me so I could get the car of my dreams ( A Honda Civic ), and Kia informed them they would only pay 9,000 for my car. Which is FAR below the KBB value. Not only that, but according to my warranty, I am only able to have maintenance done AT the Kia dealership or my warranty becomes invalid. I also can not have any additions put onto my car (Interior lighting, etc) without it affecting the warranty.
Over all, I feel that I was cheated out of a lot of money for a mediocre car that 1) Does not get the gas mileage it's supposed to. 2) Is NOT Worth the $30,000.00 it cost to purchase it (prior to the trade in.) 3.) comes with a $368.00 a month car payment.
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Dwight someone - sales person