Robinson Toyota

Bought a used car January 29, engine began to fail January 31, returned it February 2, they said "We are going to take care of you." Took two months to get in part. Several times during that period, January 31, returned it February 2, they said "We are going to take care of you." Took two months to get in part. Several times during that period, I called them and was promised that someone would call, text, or email me back. They never did!! Finally end of March they called and said the part was received. Took it in, they replaced the part, but said it needed more work and were sending it to Ford dealer for the work, and that they, Robinson, were paying for it. All that good will began to crumble when they learned it needed a new engine. All the "we will take care of you" disappeared, and they began to go silent. To make a long story short, they sold me a piece of junk and had to know before hand that something was wrong. Promised to fix it, until the price exceeded their good will. I told them I would not be back, and I will not. More

I have always received great service at Robinson! I appreciate the shuttle service to & from work when I need to use it. I’m always greeted with smiles & kindness. I’m always provided with accurate I appreciate the shuttle service to & from work when I need to use it. I’m always greeted with smiles & kindness. I’m always provided with accurate details about my wait times & questions are answered promptly. Thank you for taking care of me! More

Customer focused team, driven to meet customer’s requirements or needs whenever possible and create the best experience. requirements or needs whenever possible and create the best experience. More

The dealership makes you feel welcome. They were respectful and friendly. Everyone will go out of there way to speak to you. They were respectful and friendly. Everyone will go out of there way to speak to you. More

Vince Worley in service has gone out of his way to take care of my car. He also went out of his way to help me with my old truck that isn't a Toyota. Can't tell him how much it meant. We've purchased 3 care of my car. He also went out of his way to help me with my old truck that isn't a Toyota. Can't tell him how much it meant. We've purchased 3 Toyotas from Robinson and don't see any reason to change in the future. More

We purchased our RAV4 in 2014 from Robinson. Since then the service department, and especially Lynn Webb, has taken excellent care of it. He introduced us to the WOW program and we are certai Since then the service department, and especially Lynn Webb, has taken excellent care of it. He introduced us to the WOW program and we are certainly glad he did. More

Robinson Toyota has been a breath of fresh air to deal with. All the personnel I met and dealt with were friendly, helpful, and very knowledgeable. I have been a Honda owner for many years, and I switched with. All the personnel I met and dealt with were friendly, helpful, and very knowledgeable. I have been a Honda owner for many years, and I switched to Toyota, and I am very pleased with my decision. More