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Robinson Toyota

Jackson, TN

4.5
70 Reviews

1453 vann drive

Jackson, TN

38305

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Showing 70 reviews

March 19, 2023

The service department was extremely helpful in handling my claim for two tires damaged by a road hazard. They went the extra mile to ensure that both were replaced at no charge under my extended tire and w More

by Kenrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Worley
Jan 18, 2024 -

Robinson Toyota responded

Thank you for the great review.

February 17, 2023

We drove an hour to take our 2011 tacoma in for simple maintenance. A front and rear diff service with transfer case and to lube the drive shafts. Even though the RO stated to lube the front and rear dr More

by Dfend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vince worley
Jan 18, 2024 -

Robinson Toyota responded

the front shaft is a u-joint and cannot be lubricated because there is no zirk fitting. If there was, we would be able to lubricate. We can replace those fittings if they are worn out and need to be replaced. Let us know how we can help you in the future.

February 16, 2023

I highly recommend this dealership. Working with Keith Smith in sales was very pleasant. Very friendly & knowledgeable as was both Justin and Ryan in finance. Thanks Robinson Toyota in More

by philip
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Smith —-sales
Jan 18, 2024 -

Robinson Toyota responded

Thank you for the great review.

January 13, 2023

Mark and Justin were great! It was a very fast and easy process. They had me in and out in no time, and made sure that I was comfortable throughout my entire visit. 10/10 recomm More

by Jasmine T
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Welch, Justin Blankenship
Jan 18, 2024 -

Robinson Toyota responded

Thank you for the great review.

January 12, 2023

Polite people quick and fast customer service very satisfied with the service received and enjoyed details service video More

by Car Owner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Ward
Jan 18, 2024 -

Robinson Toyota responded

Thank you for the great review.

December 22, 2022

Easy to work with. I just drop off my vehicle and everything is done properly More

by pjutley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynn
Jan 18, 2024 -

Robinson Toyota responded

Thank you for the great review.

December 16, 2022

Great customer service. Mark was easy to work with and got things done quick. Thanks More

by Rlcrawford58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark
Jan 18, 2024 -

Robinson Toyota responded

Thank you for the great review.

December 13, 2022

Cheryl and the team took rally care of me and got what I wanted thanks More

by Lcaddell56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheryl morgan, Christopher Ward
Jan 18, 2024 -

Robinson Toyota responded

Thank you for the great review.

December 13, 2022

Roger Harris is the Absolute BEST! ! I called him and told him what we wanted and he took care of everything. He does a great job taking care of his customers! More

by Gabbott
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Roger Harris, Christopher Ward
Jan 18, 2024 -

Robinson Toyota responded

Thank you for the great review.

December 07, 2022

They are the best. I have had Chevy, Ford, Chrysler. Service Dept is excellent. They put my safety first. Great bunch of people in Service Dept. More

by Shirley Carr
Recommend Dealer
Yes
Employees Worked With
Lynn Webb, Vince both in service dept
Jan 18, 2024 -

Robinson Toyota responded

Thank you for the great review.

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