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Roger Williams Chrysler Dodge Jeep Ram - Service Center

Weatherford, TX

4.6
402 Reviews

402 Reviews of Roger Williams Chrysler Dodge Jeep Ram - Service Center

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April 30, 2024

I like the facility but there seems to be an issue with having to take my truck in multiple times to resolve an issue. Nice people with good customer service but annoying to make Mutiple visits for resolut More

by bsellington001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mekenzie
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Apr 30, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are sorry to learn about the inconvenience you've experienced. Our team at Roger Williams Chrysler Jeep Ram Dodge is committed to resolving any issues efficiently, so we'll take this into account moving forward. Thank you for highlighting our customer service and clean facility!

Helpful
April 28, 2024

Friendly folks as always. I was in and out faster than I expected. Thanks for the great service. More

by moericke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with Service
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Apr 30, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

It's our privilege to serve you! Take care and we'll see you next time here at Roger Williams Chrysler Jeep Ram Dodge!

Helpful
April 27, 2024

They employees are really friendly and very knowledgeable. We always go to this location. Plus we love the coupons y’all send! More

by ethorp96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Luke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin McLain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Whitney Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Tengco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Coursey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Lansford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domeniq Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The cashier and Jacob
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Apr 29, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're glad to know you've had positive experiences with our team at Roger Williams Chrysler Jeep Ram Dodge! We always strive for friendly and knowledgeable service. Keep an eye out for more coupons coming your way soon!

Helpful
April 27, 2024

Sales was good, but we have constant issues with the service department. Even more disappointing is that when we bought the vehicle here they made a number of promises (backed by marketing materials) ab More

by jfortner0539
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Domeniq Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
April 26, 2024

Bad Service advisor and actitud I make the appointment 5 days before by your website at 8:am Saturday I arrive before 8am I was waiting for more than 1:45 minutes I ask the service advisor and he tell m More

by us4jl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan D Garces jr service advisor
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Apr 29, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

I'm sorry to read about your experience. We aim for efficient and friendly service, so it's disappointing to learn that we fell short during your visit. I understand how frustrating this must have been and would like the opportunity to address any concerns you may have directly. Please feel free reach out at a time that is convenient for you. Thank you, Derek Simpson - Sales Manager - (817)-596-0050

Helpful
April 26, 2024

I have only high compliments with Leland my sevice advisor and how the sevice department worked with me installing my dash in my truck. More

by seaboardave5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland
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Apr 29, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're delighted to know that you had a positive experience with Leland and our service team at Roger Williams Chrysler Jeep Ram Dodge. Thank you for your business and the kind review!

Helpful
April 26, 2024

Very efficient . . like that you get free oil changes with new vehicles.. service was good More

by CUPCAKES63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dnt k ow name
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Apr 29, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thank you for the review! Our Roger Williams Chrysler Jeep Ram Dodge team looks forward to serving you again next time!

Helpful
April 26, 2024

Great experience. Sales team and finance was efficient and knowledgeable. Will be a return customer More

by DEBMIDD82
Recommend Dealer
Yes
Employees Worked With
Josh Luke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're happy to hear that you had a great experience with our team at Roger Williams Chrysler Jeep Ram Dodge! We hope to see you next time! Enjoy your new ride!

Helpful
April 24, 2024

I appreciate the attention I get even when I don’t have an appointment. Thanks. More

by dovermw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Luke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

It's our privilege to serve you! Thanks for the kind review and we'll see you next time here at Roger Williams Chrysler Jeep Ram Dodge!

Helpful
April 24, 2024

Always Great Service, everyone is so friendly & Kind! I have a little one I bring with me, employees open doors and truly are so helpful! More

by amber.patterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Luke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leland Gorrell
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Apr 25, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Amber, we're so glad to know you and your little one always feel welcomed at Roger Williams Chrysler Jeep Ram Dodge. We appreciate the positive feedback about our service and team!

Helpful
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