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Romano Mazda

Syracuse, NY

5.0
26 Reviews

3120 Erie Boulevard East

Syracuse, NY

13214

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26 Reviews of Romano Mazda

April 22, 2024

Super job! Very fast in friendly. They found me a coupon to reduce the costs. Met the manager during my stay. Used the wireless to do my work and ate a snac More

by rebeal67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
October 17, 2022

I was very pleased with the web service and how fast someone responded back to me and how fast I got an appointment to test drive a CX-5. The price was right for me. Customer service was excellent. More

by kayteehowe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nima pirouzi
August 01, 2022

I want to give a Shout Out to Mike in Service and my Sales Representative Nima. I brought my car in regarding a Low Oil Pressure concer. A part has to be ordered, so I was given a car to use until my Ma More

by Roseann
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike in Service and my car sales Representative Nima
July 26, 2022

Had a great experience with Cameron Steppe while purchasing a CX-50. He was extremely knowledgeable and very low key. He didn't try to push me toward anything I wasn't interested in or attempt to up More

by roger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Steppe
June 03, 2022

Bought my third car from Maravic, she’s always been helpful and attentive. I love my 2022 CX-5, Romano mazda’s both sales and service departments always are helpful. Highly recommend! -EB More

by EBF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maravic
May 07, 2022

Excellent experience begins with a responsive sales team that listens and understands your expectations. Romano Mazda customer service experience exceeded my expectations. Specifically, as a repeat custome More

by tk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nima Pirouzi
January 27, 2022

Great customer service! I would recommend Marivic to anyone looking for a car, she makes sure you’re taken care of! More

by coleen.magsino07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marivic
November 30, 2021

Great Dealership - Purchased a 2021 Mazda 3 premium Hatchback. I absolutely love this vehicle! I've purchased many vehicles at Romano and can say that this vehicle is my best choice! I love this car! More

by vernessa618
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Salcido, and Steve the manager
Nov 30, 2021 -

vernessa618 responded

ernessa618 "Great Dealership - Purchased a 2021 Mazda 3 premium..." Great Dealership - Purchased a 2021 Mazda 3 premium Hatchback. I absolutely love this vehicle! I've purchased many vehicles at Romano and can say that this vehicle is my best choice! I love this car! Mazda doesn't believe in cheap stuff. the leather interior is amazing, the engine is amazing, and has many great features. If you're looking to purchase a Mazda please stop by Romano Mazda, ask for Mike Salcido who's been my salesperson for many years. Steve the manager at Romano will work to give you the best deal. Although the car prices have spiked due to the pandemic, I paid a little more than usual but was satisfied with the trade-in value for my vehicle. Romano was able to find the exact car I was looking for that happens to be leaving the port and en route to Romano, as there aren't too many. I struck lucky with this one! Don't be hesitant, go and get yourself a Mazda! ZOOM ZOOM!

August 25, 2021

Pleased with Ramano Mazda's efforts to sincerely reconcile misunderstandings. Steven, sales manager, spent hours patiently explaining and flexibly worked out a feasable deal with many in house extr More

by Tom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marivic, Steven and Sean
August 05, 2021

Hi I bought a Mazda CX-5 from Marivic at this dealership very helpful and happy this is my 3rd Mazda 😊 Marivic was very helpful More

by hmelvin494
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marivic
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