Roseville Toyota

They dont take care of there customers and lie to them I have a 2014 for the past 2 years my navigation and entune is not working. The unit has been replaced 3 times so this falls under the lemon law and I have a 2014 for the past 2 years my navigation and entune is not working. The unit has been replaced 3 times so this falls under the lemon law and this dealership doesn't care about its customers DONT BUY OR GET YOUR CAR SERVICED HERE they want to replace the unit for the 4th time. UNACCEPTABLE ive bought 6 cars from this dealership and I had some hiccups with my credit and they say they will help get into a new car they didn't even try to work with me or the banks More

Elder Abuse of my parents My parents came to this dealership wanting a $10000 car and walked out with a $23000 car with all the possible extras added to it. They had both been My parents came to this dealership wanting a $10000 car and walked out with a $23000 car with all the possible extras added to it. They had both been in a head on collision and my mother is on medicine for dementia. They were totally taken advantage of, even when we showed the dealership a letter from her doctor. Please BEWARE of this dealership, especially if you are elderly. They will take advantge of you like sharks going after blood in the water!!!! VERY UNETHICAL!! We gave them plenty of opportunity to make things right, but all they cared about was the sale. STAY AWAY!! There are many other Toyota dealerships you can go to!!! More

We love Toyota!! My family has always been Toyota lovers. My dad has a tundra, mom has a scion, both sisters have corollas and a scion XB. I needed to trade in my BMW My family has always been Toyota lovers. My dad has a tundra, mom has a scion, both sisters have corollas and a scion XB. I needed to trade in my BMW because it was just not reliable for me no more, so I came into Roseville Toyota just to browse one night and see what my options were. I met Austin Duarte where he started to show me some cars that could work for me in the price and car payment I felt comfortable at. Never I did not expect to go in and start paperwork, but after explaining my financial situation to Austin Duarte he assured me that Toyota would be able to help me out. I went inside met with Robert Devenecia and from there it was them working their magic. I did end up having to have a co-signer, but that is where the best person in the whole wide world came in...my mom. She is amazing for helping me do this. Once we shook hands we met with Jacquie Roberts in finance and she made the entire process of signing documents fast and easy to understand. I never thought I would be buying a brand new Toyota Rav4!!! I am so happy with this purchase because I know I have something finally reliable. We want to give a big thanks to Toyota, but especially to Austin, Robert and Jacquie for all your help and follow up even after the purchase. More

Hard sell, but willing to I came with prices other dealers were willing to offer, Roseville Toyota was able to match it after 2 tries at offering me higher prices. Respected t I came with prices other dealers were willing to offer, Roseville Toyota was able to match it after 2 tries at offering me higher prices. Respected that I knew exactly what I wanted coming in, didn't try to sell me anything else. Hank came in on his day off to work with me! I had been by 2 days earlier, to get started. David and person he worked with gave me initial quotes with breakdown. Ok experience. As I was at my vehicle leaving, Oleg was brought out to me, offering a revealing much lower price. It was a bit creepy , but enlightened me as to what prices I might be aiming for in dealing over the coming few days. I was too fried by that time to go back in at that time and learn details of his proposal. I forget names of Finance person and Customer Service, bu both were very good at thei jobs. More

less than honest After leasing a Toyota Avalon, I realized that I was misled by the salesman. He closed the sale with false information and promises the dealership cou After leasing a Toyota Avalon, I realized that I was misled by the salesman. He closed the sale with false information and promises the dealership could not keep. I also found the finance officer to be less than honest. When in for service, I was questioned and pressured by numerous salesmen to buy a new car. I traded my Avalon in early to avoid this dealership. More

We just keep buying at Roseville Toyota We just bought our car at Roseville Toyota. We worked with Judy Cunningham, Internet Manager. She was very knowledgeable, and really worked hard to We just bought our car at Roseville Toyota. We worked with Judy Cunningham, Internet Manager. She was very knowledgeable, and really worked hard to get us a good deal. It's always stressful making a large purchase, but Judy made it so stress free.. Even after the sale she took a great deal of time making sure we understood how to work everything in the car. Zach, the financial officer was really nice too. This is the second time we have bought from Roseville Toyota and both times is was a great experience. In addition, the car maintenance and repair staff are superb. More

Colin Rodgers was a great help . I came not knowing what I wanted and he didn't stop until he found something I was satisfied with. I would definitely recommend him. . I came not knowing what I wanted and he didn't stop until he found something I was satisfied with. I would definitely recommend him. More

Experience was great the price was higher then I wanted to pay. But was worth the price and I would come back again. I am a little tired of hearing your "there is no wigg the price was higher then I wanted to pay. But was worth the price and I would come back again. I am a little tired of hearing your "there is no wiggle room." please come up with a new phrase. More

Great job Roseville Toyota We bought a Sequoia for our business. Walter Isenberg and his manager were excellent. They were low pressure, helpful, and worked with us in a very po We bought a Sequoia for our business. Walter Isenberg and his manager were excellent. They were low pressure, helpful, and worked with us in a very positive and professional manner. The 2016 Sequoia is also GREAT! More