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Route 18 Chrysler Jeep Dodge Ram
East Brunswick, NJ
1,527 Reviews
Route 18 Auto, aka Route 18 Chrysler Jeep Dodge Ram always maintains competitive new and pre-owned inventories of Chrysler, Dodge and Jeep vehicles. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our Route 18 Auto dealership today at 400 Route 18 to see for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,527 reviews
September 20, 2024
My sales guy was phenomenal-Mike. He was very professional and took the time to answer my questions. I couldn’t take delivery of the car right away due to needed prep and service.He a He was very professional and took the time to answer my questions. I couldn’t take delivery of the car right away due to needed prep and service.He always responded right away to me when I had questions. He was wonderful to work with. Yet I was so disappointed with the final purchase experience during which Mike was not present. It was not transparent or honorable and diminished the joy of buying the car. A happy and pleased customer is so valuable. I wish I could tell people where I bought the car and what a good experience it was but I cannot. I just won’t mention where it was purchased and removed any reference to the dealership from the car, I talk about the car but not the buying process. More
by CD
Verified Customer
September 18, 2024
Amazing customer service, I really recommend it Everything was so clear . They take the time to explain everything top to bottom it Everything was so clear . They take the time to explain everything top to bottom More
by williamprz
September 18, 2024
Everyone was very polite arriving and Alan was great got us exactly what we were looking for. Thank you us exactly what we were looking for. Thank you More
by maite0
September 17, 2024
The staff was courteous and professional. I was very happy with my purchase. I did not feel any sales pressure and felt my sales rep was very knowledgeable about the vehicle. I was very happy with my purchase. I did not feel any sales pressure and felt my sales rep was very knowledgeable about the vehicle. More
by russell.bedore
Employees Worked With
September 17, 2024
The staff was courteous and professional. They worked really hard to get me the best deal and I was very pleased with my purchase. They worked really hard to get me the best deal and I was very pleased with my purchase. More
by russell.bedore
Employees Worked With
September 16, 2024
A wonderful experience! I would definitely recommend to a friend. I will be back for my next car. I would definitely recommend to a friend. I will be back for my next car. More
by taralcleary
September 13, 2024
When I bought my car I dealt with Jeremy in sales, affable fellow. Is there for the customer but maybe not all the way. Will explain: I leased then had to purchase my Jeep Compass 2018. Well, take affable fellow. Is there for the customer but maybe not all the way. Will explain: I leased then had to purchase my Jeep Compass 2018. Well, take my advice before five years are up get rid of it. When you purchase, they do not tell you the vehicle has TWO batteries and when they fail, they really fail, and the dealer makes mucho money charging to fix them. When purchasing this should be disclosed to the customer that the vehicle has two batteries and are very expensive to repair, nearly $1,000.00. They reduced it by a mere less than $200. I spoke to previous owners of Jeeps, and they got rid of the Jeep when the battery and or batteries failed. Same with me. Bye, bye Jeep. DO NOT BUY JEEPS UNLESS YOU CAN AFFORD TO HAVE BOTH BATTERIES REPAIRED! Also, if you have any complaints whatsoever which I had in the beginning concerning aspects of my sale, management does not acknowledge receipt of your letters or reply. Managment is poor. My dealing is with Jeremy and he is a nice fellow just doing his job, but he should have told me there are two batteries and very expensive to repair but then he would lose a sale, and he does have a family to support. Really nothing against Jeremy, although I wish he would have told me the expense involved; also, from speaking to others the break down begins in year five of owning the Jeep. My Jeep FIVE years old. More
by mariarajan
September 12, 2024
Not sure who Aaron Brown is, I dealt with Mike in Sales, If Aaron is the Gentleman who authorize my deal, then yes, he deserves a 5-star rating. If Aaron is the Gentleman who authorize my deal, then yes, he deserves a 5-star rating. More
by jgarced
September 11, 2024
He is a good sale a nice person wonderful he take this time to explain time to explain More
by MILVIAARIAS19
Employees Worked With
September 10, 2024
I have been dealing with Mike fir many years he is not only a great salesman,he has become family only a great salesman,he has become family More
by norl811472
