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Route 18 Chrysler Jeep Dodge Ram
East Brunswick, NJ
1,785 Reviews
Route 18 Auto, aka Route 18 Chrysler Jeep Dodge Ram always maintains competitive new and pre-owned inventories of Chrysler, Dodge and Jeep vehicles. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our Route 18 Auto dealership today at 400 Route 18 to see for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,785 reviews
June 04, 2026
The salespeople were friendly, helpful and provided excellent customer service. This is my 5th consecutive lease with them and appreciate the work they put into it excellent customer service. This is my 5th consecutive lease with them and appreciate the work they put into it More
by CJPACE22
Verified Customer
June 03, 2026
Very friendly people are working there. Even though they are super busy,the working stuff, even the managers will treat you warmly. Totally recommend Route 18 Chrysler. Even though they are super busy,the working stuff, even the managers will treat you warmly. Totally recommend Route 18 Chrysler. More
by alexandru.ghenov
May 30, 2026
Best ever! Great customer service...Will do business again! Very professional and informative on all vehicles Great customer service...Will do business again! Very professional and informative on all vehicles More
by Winstotn
May 29, 2026
Glenn and his team made this the easiest process, I couldn’t be more thankful. Glenn truly went above and beyond to find me the perfect vehicle and make it a seamless process. Thank you again! couldn’t be more thankful. Glenn truly went above and beyond to find me the perfect vehicle and make it a seamless process. Thank you again! More
by tcarinha89
May 28, 2026
Ryan and Mike A went above and beyond for me. I requested an Orange/Joose Compass and Mike A picked it up on his day off! We are a Jeep family and have been loyal customers for 18 years. Mike A I requested an Orange/Joose Compass and Mike A picked it up on his day off! We are a Jeep family and have been loyal customers for 18 years. Mike A and Ryan treat us like family and it is heartwarming. We met Sophia while finalizing the deal and she was pleasant. Eileen & Ken Maley PS i love my orange jeep! More
by emaley61
May 27, 2026
It had a better selection of vehicles than most dealerships we looked at. Matt was very professional and up front and did a great job getting us into the truck we wanted. All the representatives th dealerships we looked at. Matt was very professional and up front and did a great job getting us into the truck we wanted. All the representatives that we dealt with were excellent! More
by zehfoto
May 21, 2026
Glenn and Joe understood I knew what I wanted and didn't have alot of time. Signed papers for first car Saturday morning and came back Monday to signs papers for second car and pick both up. have alot of time. Signed papers for first car Saturday morning and came back Monday to signs papers for second car and pick both up. More
by bettydaly1228
May 08, 2026
Below is my extreme dissatisfaction with the service experience I recently had at Route 18 Dodge regarding my Durango. I brought my vehicle in Monday 4/27 for routine maintenance and a check engine experience I recently had at Route 18 Dodge regarding my Durango. I brought my vehicle in Monday 4/27 for routine maintenance and a check engine light. I was told Jeff was not in, but was assured by the front desk woman that he would handle the service the following day(Tuesday 4/28). Mind you I already had an appointment set up for tuesday morning at 8:20am. When I followed up on Wednesday morning, Jeff informed me he was completely unaware of my vehicle or the requested work. Although he promised to expedite the process and follow up with me by noon, I received no communication. Following the authorization of work, my wife was told the vehicle would be ready Friday. I later found out this was not the case because parts needed to be ordered and technicians do not work weekends. We were promised the car Monday morning. Monday morning came and went . I finally received my vehicle back Tuesday morning. To make matters worse, the customer service during pickup was dismissive and unprofessional. There was no greeting or basic courtesy from the staff. Furthermore, I find the credit card surcharges on top of already high service prices to be unacceptable. I feel that these failures in communication and professional conduct stem from the leadership of the service manager, Chris Lardieri. The overall experience felt as though the dealership believes they were doing me a favor, rather than providing a paid service to a customer. I hope you take this feedback seriously to ensure other customers do not have this same experience but some how I feel it will fall on deaf ears. Fortunately, you have Jeff on your staff. He always tries to help out, even when his fellow service staff members have fallen short. I truly appreciated his dedication and effort. More
by mqdog9
May 08, 2026
Fantastic. Fast and efficient I by? Why? Would buy there again when my lease is up Fast and efficient I by? Why? Would buy there again when my lease is up More
by adam.durando
April 30, 2026
From the minute i came in the door ryan and salesman mike made me feel at home. Showed me many different options and kept it within my budget. Love my new dodge ram made me feel at home. Showed me many different options and kept it within my budget. Love my new dodge ram More
by Bryant152
