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Rowe Westbrook

Westbrook, ME

4.5
1,016 Reviews
Our large inventory and wide selection of models, along with competitive pricing, allows us to make you a great deal on the Ford of your choice. At Rowe Ford Hyundai in Westbrook, our goal is to assist you in making a confident decision. Our friendly, professional sales staff is here to answer your questions and listen to your needs.
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91 Main St

Westbrook, ME

04092

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Showing 1,016 reviews

December 16, 2023

The people I have dealt with at Rowe ford are awesome. Very courteous and friendly. More

by Mick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Inglis
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2023

I have leased 3 trucks from Matt Inglis at Rowe Ford and he is great!!! I would highly recommend Matt Inglis to take care of all your car buying needs. He is a true professional. More

by jnoyes2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Inglis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Hillyard
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2023

Great customer service! Made getting my new vehicle easy and pain-free- Even rode to the other dealership to drop my old lease off with me. Great experience. I highly recomm More

by Lmcintyre615
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Inglis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Debbie in finance
November 17, 2023

This place is outrageous! They actually had the temerity to demand a deposit just for the privilege to TEST DRIVE one of their cars! That's right, not an actual deposit on the More

by FairPlay
Recommend Dealer
No
Employees Worked With
Jason Standley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Couture
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Rowe Westbrook responded

Hello Fairplay - We are sorry for any confusion, but we only take deposits to hold vehicles that a customer has expressed an interest in. In the nearly 29-years I have been with the dealership, they have never taken a deposit from a customer for a test drive. We understand that the vehicle you had placed a deposit on was sold without your salesperson knowing at the time he took the deposit. We have eighteen salespeople that are all trying to sell vehicles at the same time at our location, so there is alwayss a chance that this could happen. It's rare, but it does happen. We're sorry that you are upset. We cannot change what has already taken place, but we wish you the best in finding a vehicle that will meet your needs and requirements elsewhere.

November 03, 2023

Matthew was very professional and knew what he was talking about plus he was very friendly. My wife and came out of this experience with the vehicle that we wanted and with the price that we were sat More

by profennob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Inglis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2023

I dropped my car off for an extended repair. I received excellent service from Aria Kneeland for the repair, but my car was returned to me with a scratch in the paint that was not present when More

by Gaozzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aria Kneeland
October 10, 2023

1 star for SERVICE at Rowe Ford/QuickLane. The Service Manager doesnt respond to your, THE PAYING CUSTOMER'S, complaint! Then management tells you theyll send you a refund of what you pa More

by YKS747
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Dalponse
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Hessert
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2023

They are always ready to help us. They are always thoughtful to take care of your car by putting covers on the seat and floor. More

by andronacohelen77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Hobbs, Don Mundee
August 03, 2023

I purchased a vehicle back in 2020 and had a great experience since then I have shopped at 2 other dealerships and didn't have a good experience at either. I decided to go back to Rowe in Westbrook an More

by Jonathan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mathew Hillyard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2023

Great Customer service was provided by Will and Seth when we purchased our 2015 Honda Odyssey. We will definitely recommend them to our friends who are interested in purchasing a new or used vehicle. More

by judithfogg1955
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
William Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.