45 Reviews of Rowe Westbrook - Service Center
Jason calls and emails me to remind me when my service is due, which is very helpful. He is very knowlegable and always schedules me a convenient appointment. When I go to Rowe I recieve friendly, honest ser due, which is very helpful. He is very knowlegable and always schedules me a convenient appointment. When I go to Rowe I recieve friendly, honest service at a great price. It's nice to know my service will be done correctly the first time. More
Mr. Joys has always been professional and direct with the work I have needed done on my vehicles. He is pleasant, and expert at diagnosing and fixing my vehicles. He is the person I always go to for advice. work I have needed done on my vehicles. He is pleasant, and expert at diagnosing and fixing my vehicles. He is the person I always go to for advice. An employee with knowledge, experience, friendliness is an asset to any organization. I feel he treats me as an individual. More
We have purchased several cars from Rowe in Westbrook. My husband and I are retired and rely on their service. Sharon is someone who we trust and enjoy seeing a few times a year. The service is quality and r husband and I are retired and rely on their service. Sharon is someone who we trust and enjoy seeing a few times a year. The service is quality and reliable which we are greatful for. Our last sales experience we had the pleasure of dealing with Mike. The salesperson was very knowledgable about the vehicles we purchased. We have sent our kids to Rowe to buy their vehicles and we would recommend Rowe to anyone. More
I dealt with a receptionist, who was terrible, Linda I think was her name, she could care less about customer service, who reads a book on the job, I wouldn't be able too, the other receptionist was texti think was her name, she could care less about customer service, who reads a book on the job, I wouldn't be able too, the other receptionist was texting, are they really getting paid for this? Jeff in quicklane was horrible and ignorant, between these three at Rowe Ford I would not recommend a good place to go unless they got rid of these three and hired three friendly individuals that remembered what customer service really is. Rob was amazing in quicklane and I would only tell people to deal with him, thank you Rob for reminding me there are still good customer service people out there. I have only owned Fords and when I went into a dealership the people were always friendly! One out of four is a bad ratio!!! I think other people would love to fill their spot and do a much better job, maybe they should meet Rob who was the only one out of them that actually smiled!! More
I came in on Saturday I got what I needed and the guys were awesome! I know you want all these details but I am a girl and I heard a noise in my car, the guys took me out in my card and they heard the noi were awesome! I know you want all these details but I am a girl and I heard a noise in my car, the guys took me out in my card and they heard the noise. They fixed the car and now it does not make the noise..They explained it all to me. All was great service, price, customer service... More