Andrei is brilliant, very friendly, and satisfying as well. He works hard to get the right deal for me. And his efforts and results have satisfied me and my parents as well in which is the reason for my returning business with him for the past few years. I highly recommend him and believe that he won't disappoint his customers.

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My experience working with Andrei Kokhno internet sales manager at rusnak arcadia mercedes the best ever in car buying or leasing. I would recommend him to anyone wanting a great deal on new or pre-owned mercedes benz.

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We bought our mercede from Rusnak Arcadia. Kit Chieng's knowledge and experiences makes the purchase very pleasent,he gave
us a good deal, he is honest, very patience he took time to explain all the new technologies that today's car comes with.
Appreaciated the concerns and friendly service. Will definitely recommend Kit to all my friends.

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I was Done Right the first time! Price for service was a little on the High Side, but it is understandable, After all this is a Porsche. Scott was very accommodating and very professional besides being friendly. He did what he said, and did it timely. I only wish, the dealership did not have policies which prohibited customers from having a "beer or wine" afterwork with certain staff. Thus far, I'm glad for choosing Rusnak!

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Salesperson(Andy Lok) is very professional. He provided many informative and important details about the car leasing. He knows all the function of the car and his advice is so helpful for me to drive in different weather conditions. Besides, he is funny and made me enjoy the whole shopping experience with Rusak. I definitely will recommend all my friends to come here! Best service ever indeed!!

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My family and I have been loyal customers for many years and we always look for Andy to give us the best deal. Not only does he provide attentive, personal service, but he always does his best to follow up with us aftewards and make sure that we are satisfied with our purchase.

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overall my expirience was great.
i would highly recommend this dalership to friends and family
andy lok and scott hong were very helpful in getting the vehicle i wanted

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Have purchased numerous cars from Andrei Kokhno and as always received excellent, outstanding service from the sales department. Vehicle had to be special ordered by Sylvia, very pleased with the outcome of ordering a car the way you want it. Andrei makes buying a car fun and enjoyable. Always a pleasure to visit him at the dealer to check out new cars. Will continue to send referrals to Andrei and his sales team at Rusnak.

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We leased a 2012 Mercedes Benz E350. It was an upgrade from our former 2009 leased MBenz E350. We initially went to Rusnak Arcadia to have a minor repair as my husband accidentally placed the dvd in the wrong section (instead of placing it inside the CD disc player, it was placed in between the divider section.0 Luckily, the manager William was there and he assured us that their service department will be able to take out the DVD inserted in the wrong spot. While waiting, he had mentioned good trade-in options, upgrade options etc. on our currently leased E350 2009. Our former sales agent was also there (Andre Voglezon) and he showed us the new 2012 E350. At first, my husband and I were hesitant to even entertain the possibility of upgrading our leased E350 to a newer model. We thought, we'd end up spending more. Anyhow, we were very much interested in the newer model but because William mentioned that they had new incentives for the new model 2012, we decided to give it a thought for at least a few nights. Andre (our former sales agent likewise, was patient to call us up, educate us re: the newer model, and again mention the new incentives. So, just before Christmas, we decided to go back to Rusnak Arcadia. This time, to check out the 2012 model and also, to see if the incentives were really good. Luckily, Andre was able to even lower our payments. He asked us regarding our mileage usage etc. It turned out that we were paying more than what we needed in the past but our former sales agent from a different dealer never explained it to us. So, Andre saved us a few more dollars than our usual payments. Also, they gave us a very good deal and we felt that we got the best value for our new 2012 E350. That same day when we visited Rusnak, was the same day we made our purchase. Andre made our Xmas a happy one. And as far as the new E350, we love it. The technology is totally different from our 2009 model. And, as the saying goes, "a Mercedes will always be a Mercedes Benz - no questions asked!" it is indeed a luxury car. As for Rusnak Arcadia, this is our second purchase with the same dealer as they cater to the needs of their clients. They want their clients happy. Most of all, they listen to the needs of their clients. We are lucky as we had a good sales agent. Andre Voglezon should be commended for his excellent people skills. William too has been a good manager whom we can count on. This comment has been long due as we made our purchase during the 3rd week of December 2011. But, I still wanted to rate this branch Rusnak Arcadia as an excellent branch.

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This is my second Mercedes and I purchased both new. I worked with Anthony Ziemann and he was extremely helpful in every way. I needed to decide which car was best for me and he spent a great deal of time going over every detail that I was interested in. He did not try to convince me of anything and allowed me to make a decision that worked for me.

After purchasing the car, Simon Nazarian went over the details of the car, the multi-media package, bluetooth and other new options that I purchased. He even came over to program my garage door to work with my car when I was unable to do it! He went above and beyond my expectations. I would recommend this particular dealership and these two gentlemen 100%!

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