My Review Of Rusnak Arcadia:
We leased a 2012 Mercedes Benz E350. It was an upgrade from our former 2009 leased MBenz E350. We initially went to Rusnak Arcadia to have a minor repair as my husband accidentally placed the dvd in the wrong section (instead of placing it inside the CD disc player, it was placed in between the divider section.0 Luckily, the manager William was there and he assured us that their service department will be able to take out the DVD inserted in the wrong spot. While waiting, he had mentioned good trade-in options, upgrade options etc. on our currently leased E350 2009. Our former sales agent was also there (Andre Voglezon) and he showed us the new 2012 E350. At first, my husband and I were hesitant to even entertain the possibility of upgrading our leased E350 to a newer model. We thought, we'd end up spending more. Anyhow, we were very much interested in the newer model but because William mentioned that they had new incentives for the new model 2012, we decided to give it a thought for at least a few nights. Andre (our former sales agent likewise, was patient to call us up, educate us re: the newer model, and again mention the new incentives. So, just before Christmas, we decided to go back to Rusnak Arcadia. This time, to check out the 2012 model and also, to see if the incentives were really good. Luckily, Andre was able to even lower our payments. He asked us regarding our mileage usage etc. It turned out that we were paying more than what we needed in the past but our former sales agent from a different dealer never explained it to us. So, Andre saved us a few more dollars than our usual payments. Also, they gave us a very good deal and we felt that we got the best value for our new 2012 E350. That same day when we visited Rusnak, was the same day we made our purchase. Andre made our Xmas a happy one. And as far as the new E350, we love it. The technology is totally different from our 2009 model. And, as the saying goes, "a Mercedes will always be a Mercedes Benz - no questions asked!" it is indeed a luxury car. As for Rusnak Arcadia, this is our second purchase with the same dealer as they cater to the needs of their clients. They want their clients happy. Most of all, they listen to the needs of their clients. We are lucky as we had a good sales agent. Andre Voglezon should be commended for his excellent people skills. William too has been a good manager whom we can count on. This comment has been long due as we made our purchase during the 3rd week of December 2011. But, I still wanted to rate this branch Rusnak Arcadia as an excellent branch.
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