Rusty Eck Ford

Rusty Eck Ford
7310 E Kellogg Dr
Wichita, Kansas 67207

Sales: (316) 685-9211
Service: (888) 631-7811
Parts: (888) 631-7811

Manufacturer: Ford


Most Reviewed Employees
There are no Employees listed for this dealer yet.
Need a New Car?

Dealership Amenities
There are no Amenities listed for this dealer yet. Dealer Amenities are for Certified Dealers.


Twenty-Four Month Rating: 4.6/5
67 Reviews
Rusty Eck Ford

Overall Score: 5 Star Rating4.6



About Rusty Eck Ford
Certified: Rusty Eck Ford
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Rusty Eck Ford has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Rusty Eck Ford
Rusty Eck Ford has been serving customers since 1953. We are involved and give back to our community through many different organizations, Adopt a School, Race for the Cure, Newman University, Eck Hall, WSU, Eck Stadium and many others. Why do we bring this up? Because it shows we care; we care about our customers and our community. We are hardworking Kansans helping to serve hardworking Kansans. With over 9000 customers per month and over 200 employees is it possible to please every customer every time? Yes it is! But we need your help and your voice. Our Dedicated Management Team and full time Customer Relations Director Vicky McMillin, can be reached by calling her Office 316-689-4400 or Cell Phone 316-616-7870. We care, and we more
will try to resolve all concerns brought to our attention to satisfy our customers. less


Jay McDorman
4/23/2012 8:42:27 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Thomas Laubhin

My Review of Rusty Eck Ford:
Went in for our 30K mi oil change and came out with a new 2012 F150 Lariat! Thomas simply approached us while we waited and showed us the new trucks. We were impressed enough with the upgrades and trade-in of our 2009 FX4 we just bought a new one. Who said "If you don't come see me today, I can't save you any money"! We just did! :)

Share on Facebook

Was this review helpful to you? Yes | No
Response from: Rusty Eck Ford
Added: 4/24/2012 2:07:56 PM
Wow! What a surprise. Congratulations on your new truck and thanks for taking the time to post a review. We always want our customers to be comfortable while waiting for maintenance on their vehicle. Some people like to relax, some get something to eat and some buy new trucks. We are happy to hear that you are the last type and we are guessing your next oil change won't result in a new truck, but this is a great story and thanks again for sharing. Please follow us on Twitter and like our Facebook page for specials and dealer updates. Sincerely Vicky McMillin - Customer Service Manager

Username already exists
4/21/2012 11:32:31 AM

Overall Score: 5 Star Rating   4.6  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Dennis Vaughn

My Review of Rusty Eck Ford:
Whats the difference between a salesman and a sales professional?

A salesman talks and a sales professional listens.

All of the guys and gals at Zeck were great. My sales representative Dennis Vaughan was 10 out of 10. Finance and service were top notch as well. Everybody went the extra mile to get me what I wanted and to make me feel good about my purchase. This is my second vehicle from Zeck and when the time comes, this is where I will get my next one.

Share on Facebook

Was this review helpful to you? Yes | No
Response from: Rusty Eck Ford
Added: 4/23/2012 3:22:28 PM
Thanks for the review and congrats on your second vehicle from our store!! We will always go the extra-mile to meet the needs of our customers. We have built a family of team members who share the same goals; to provide our customers with a one of a kind shopping experience. We look forward to helping you again in the future and you can expect the same great service. Thanks again for the kind words. Follow us on Twitter and like our Facebook page for specials and updates. Sincerely Vicky McMillin - Customer Service Manager

wfoust
4/16/2012 10:47:47 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Adam Kuntz

My Review of Rusty Eck Ford:
I definitely think that Adam and the whole staff at Rusty Eck did a great job in trying to get me the dream car that I wanted. When coming into the facility they all were very welcoming and directed me to where I needed to be. My car needed some body work done on it and during this time I was guarenteed a rental car while my services were being done. This process was handled great and worked well with my schedule. No complaints here!!! Thank you Rusty Eck for great empolyee's!!!

Share on Facebook

Was this review helpful to you? Yes | No
Response from: Rusty Eck Ford
Added: 4/17/2012 1:53:35 PM
Thanks for your review and you are very welcome for your great experience! Adam and the rest of our staff will be thrilled to read your kind words. Buying a vehicle or getting one serviced should not take a big bite out of your schedule, so we try our very best to make sure things go as smoothly and efficiently as possible. Thanks again and we look forward to helping you again in the future. Follow us on Twitter and like our Facebook page for updates on specials and dealer events. Sincerely, Vicky McMillin, Customer Service Director

Eliseo209
3/5/2012 10:21:47 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Kamal Babiker

My Review of Rusty Eck Ford:
Salesman was very courteous and willing to work with me. Did everything he could to help me out. He was also knew a lot about the car I bought, making it easy for me to ask questions and receive a good answer.

Share on Facebook

Was this review helpful to you? Yes | No
ta ace
2/29/2012 1:33:59 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Danielle, Amber

My Review of Rusty Eck Ford:
I used this dealership to buy and service my new truck thus far i have had nothing but great service work the accessories guys in the parts department were very helpful and the girls in sync taught me all the in's and out's i couldnt figure out... my hats off to this group of great people!

Share on Facebook

Was this review helpful to you? Yes | No
SPP2012
2/26/2012 5:02:53 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Day

My Review of Rusty Eck Ford:
Internet Saleman Mike Day was great helping me select my new Ford Fusion his knowledge of the product was great he found what I was looking for and did not try to stray me in any way. He was easy to talk to and a real down to earth people person. I would highly recommend him if you are looking at a new car hid did not make me feel unconfortable at all and I will ask for him on my next purchase.

Steve P
Augusta, Kansas

Share on Facebook

Was this review helpful to you? Yes | No
howarddickerson1941
2/25/2012 12:22:02 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: jamal

My Review of Rusty Eck Ford:
Jamal was a great sales person who knew his product well.I didn't feel any pressure and was in and out of the dealership in a timely manner. I would give him the highest rating for his dealership. Thanks Jamal

Share on Facebook

Was this review helpful to you? Yes | No
aangle8706
2/25/2012 3:40:23 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Sebastian mejia

My Review of Rusty Eck Ford:
Sebastian was great. He was very friendly and very knowledgeable. Everyone at the dealership had smile on. The prices were reasonable and they were willing to work with me. Overall great experience.

Share on Facebook

Was this review helpful to you? Yes | No
idrathernotsay2001
2/25/2012 1:43:31 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Sebastian

My Review of Rusty Eck Ford:
Sebastian was totally awesome with helping me buy my new car that I WILL most definitely recommend him to EVERYONE on the planet. Not only was he very intersted in trying to help me get into what vehicle I wanted but he worked very hard and treated me with respect from start to finish. He has cool hair and dresses like a professional. If you read this and want a good hearted sales pereson that actually cares, go in and demand to get Sebastian.

Share on Facebook

Was this review helpful to you? Yes | No
Travis69
2/24/2012 8:50:59 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Dannielle

My Review of Rusty Eck Ford:
Dannielle was wonderful helping me with my sync. Thank you for helping out at the last minute. Amber was wonderful and very friendly also my second visit due to my not understanding how to connect my new phone. Took her two minutes to show me thank you again.

Share on Facebook

Was this review helpful to you? Yes | No

Reviews 11-20 >>