Ryan Ford - Service Center

UPDATED: Took my car in for non working HVAC blower. They told me it would need a new blower for $661 all in. 2014 Mustang. I just had them give me my car back, cost me over $200 in diagnostic fees. They told me it would need a new blower for $661 all in. 2014 Mustang. I just had them give me my car back, cost me over $200 in diagnostic fees. Pulled the blower out and bench tested it and it worked fine. Downloaded Ford wiring diagram. Put blower back in and bypassed the relay under the hood and it worked fine. Replaced relay-$20 part at auto zone. And the HVAC is back to normal. The Update: Inside of a month, Ford sent a survey via email. I provided the same info as I did here. The service manager contacted me via phone to apologize and offered a full refund after I explained how I found the problem and fixed it. I appreciate the customer service. The car pickup and delivery to and from my home went smoothly as well and the couriers were nice. More

Friendly and professional staff. Prompt service and my car was fixed by the time they said Prompt service and my car was fixed by the time they said More

On time appointment and completion. Wait area comfortable and clean. Advisor very accommodating and informative…. Wait area comfortable and clean. Advisor very accommodating and informative…. More

Most professional dealership, service department that I’ve dealt with. Communication was excellent and the service was top-notch. Look forward to doing business with them again. I’ve dealt with. Communication was excellent and the service was top-notch. Look forward to doing business with them again. More

Very satisfied with the service, professionalism, and speed of work done on my vehicle. Will continue to use Ryan Ford for my service needs. speed of work done on my vehicle. Will continue to use Ryan Ford for my service needs. More

Worst service I have ever had and far as repairs and getting vehicle back fixed - this is the fourth time I’ve taken vehicle back to dealership and still have no paperwork of repairs much less having a getting vehicle back fixed - this is the fourth time I’ve taken vehicle back to dealership and still have no paperwork of repairs much less having a vehicle repaired - I’ve gone thru rent cars and not driving at all waiting on my vehicle to be fixed - I took it in with everything working - AC compressor was making a noise - I got it back the first time with AC NOT working and now electronics not working and vehicle will not start anymore - More

Service Advisor did a great job! Adrianne took care of the warranty work! Many thanks! Adrianne took care of the warranty work! Many thanks! More

service department told me a part they broke would take 5 min. Waited 45 minutes 5 min. Waited 45 minutes More

I left my truck Monday for spark plug replacement. Somehow they “forgot to”do it. Somehow they “forgot to”do it. More

I received prompt and efficient service. Very friendly and knowledgeable. Made an appointment and they were prompt Very friendly and knowledgeable. Made an appointment and they were prompt More