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Salerno Duane Ford

Summit, NJ

4.5
910 Reviews
Welcome to Salerno Duane Ford of Summit, a proud member of the Salerno Duane Auto Group! As you can easily see from our testimonials and reviews, we offer superior sales and service for our valued customers. We are committed to serving our friends and customers and thank you upfront for your interest! This Ford franchise has been serving the Summit Area for over 3 decades and the Salerno Duane Auto Group has a well-earned reputation for Customer Service Satisfaction throughout Northern New Jersey since 1972. We hope you will join our ever growing family of Completely Satisfied Clients! We believe an educated consumer is truly our best customer and that everyone deserves to have their time and needs respected, which is why everyone who visits our store leaves with a full-disclosure quote in writing breaking down everything separately! From our Hometown Buying Experience and Top Rated Service Department to the fact that we very well may be the last Ford Dealer to still offer True FREE LIFETIME LOANER VEHICLES for every/any service visit. We invite you to visit our Summit Showroom to see why you should choose Salerno Duane Ford of Summit for your next vehicle as the folks who left these reviews did. There are just a few of the reasons that were a honored to have been chosen to represent the Vets-Cars Dealer Network for Union/Morris/Essex! If you an active/retired/discharged Service Member, or immediately family, check out Vets-Cars here: http://vets-cars.com/salernoduaneford
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245 Broad St

Summit, NJ

07901

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Showing 910 reviews

September 17, 2012

Sales person Brionne Ramsingh was very knowledge about the vehicle that I purchased. I also enjoyed him as a salesperson because he did not put pressure on us to buy a vehicle. Delivery went smooth and More

by RobinMarshDerrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2
September 16, 2012

I worked with Brionne Ramsingh and his knowledge and service level was impeccable. He was friendly, knowledgeable, and honest and also provided great service. He is a credit to the organization. Normall More

by gmack1572
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan at Ford
September 15, 2012

Just bought our family's 6th car from Bob. Never pushy, but very knowledgeable about the products. I had no intention of buying a Ford product, but Bob showed me a car that was just perfect. More

by Stirling Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Cerza, Bob Cerza
September 11, 2012

We purchased a Ford Escape from Lionel James at Salerno Duane. He was friendly and knowledgeable. Salerno Duane gave us a good price on both the car and our trade. The dealer did not have the car on the lo More

by brad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lionel James
September 10, 2012

Bob Cerza of Salerno Duane Ford provided the most professional service to us in the purchase of our 2013 Ford Edge. He was knowledgeable in all aspects of the transaction and made us feel very comfo More

by David Schempp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Cerza, Bob Cerza
September 10, 2012

The way we were treated was above and beyond. Should example of a great customer experience. Lionel taught my daughter and I how to leverage the car and going forward service to ensure we would satisfie More

by Greenkpg11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lionel james
September 08, 2012

My new car purchase was very easy having Brionne as our sales person and Jeff Newmark as our Finance Mgr. They made the experience move quick and easy for us which is also very important. I had questions More

by jnagy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brionne Ramsingh
September 08, 2012

I visited Salerno Duane looking for a new Escape for my wife. I met Lionel James, and within an hour I had purchased the car we wanted. Lionel is my kind of salesman; laid back, relaxed, helpful but not pu More

by Charliec1463
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lionel James, Jeff Newmark
August 26, 2012

Another successful Ford experience. Buying a new car was a big deal, and Bob Cerza did a tremendous job in halping me navigate the process. Today while driving, I realized that I love my Escape. What more More

by susgoldsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Cerza, Bob Cerza
August 23, 2012

I always thought that leasing a car would be a stressful experience...but I was extremely wrong! Given that I was looking to lease my very first car, I turned to Salerno Duane, as I had heard great things a More

by padmas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Cerza, Bob Cerza