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Sam Boswell Honda of Gadsden - Service Center

Gadsden, AL

4.7
313 Reviews
Call Service Center (256) 622-8030

313 Reviews of Sam Boswell Honda of Gadsden - Service Center

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March 07, 2024

Did a good job. Nice facility. People were ready to help and very nice and friendly. More

by ROGERSJENNELLE
Recommend Dealer
Yes
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Mar 12, 2024 -

Sam Boswell Honda of Gadsden responded

Jennelle, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, the Team at Sam Boswell Honda Gadsden

Helpful
March 06, 2024

Great customer service Great customer service with a smile that was very informative and helpful. More

by ZANEANDLORI
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Williams
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Mar 08, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for leaving us this great review, Zane! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, the Team at Sam Boswell Honda Gadsden

Helpful
March 06, 2024

The wait time was very appropriate for the oil change I was getting. I was asked about other services before they were done to my car. The waiting area was comfortable. More

by bakercynthia022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for visiting our service department and for leaving the kind words, Cynthia. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, the Team at Sam Boswell Honda Gadsden

Helpful
March 06, 2024

Sara did everything to take care of every aspect of my repairs. With associates like this, it makes it easy to be a repeat customer. Am very grateful for her and her attention to detail. More

by BDMINCE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Williams
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Mar 08, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Sam Boswell Honda Gadsden, we value our customers and we look forward to seeing you down the road. Sincerely, the Team at Sam Boswell Honda Gadsden

Helpful
March 05, 2024

Really nice job from the auto butler service guys and the oil change service didn't take too terribly long. More

by DWORLEY1
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Williams
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Mar 08, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for this amazing review! We really appreciate your business. Sincerely, the Team at Sam Boswell Honda Gadsden

Helpful
March 05, 2024

Loved how simple and quick I was able to get my car serviced for regular maintenance work. More

by Desjlngu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicles. We look forward to seeing you again. Sincerely, the Team at Sam Boswell Honda Gadsden

Helpful
March 05, 2024

Everyone is always very nice. Service is usually pretty quick. Waiting area is clean Love the car wash More

by KRW9
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Witcher
Report | Print
Mar 08, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, the Team at Sam Boswell Honda Gadsden

Helpful
March 05, 2024

The last time I was there the dealership had a different owner and I was treated like I didn't have a clue about my van. This time I was treated with respect. I really appreciate that. More

by JFPWHITT
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Williams
Report | Print
Mar 07, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for this great review! We're very happy that our team was here to help you and treated you with the respect we know you deserve. Sincerely, the Team at Sam Boswell Honda Gadsden

Helpful
March 04, 2024

They were friendly courteous and I was in and out in a timely manner. Laura explained what I needed and how long it would take to complete the service. We also discussed future needs More

by KSBMARK5
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Witcher
Report | Print
Mar 06, 2024 -

Sam Boswell Honda of Gadsden responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, the Team at Sam Boswell Honda Gadsden

Helpful
March 04, 2024

Service was great was waited on in a timely manner. Very friendly and clean environment . More

by DIANNEPEPPERS840
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Akins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for your kind words, Dianne. We feel our service department is what makes Sam Boswell Honda Gadsden special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, the Team at Sam Boswell Honda Gadsden

Helpful
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