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Sam Boswell Honda of Gadsden - Service Center

Gadsden, AL

4.7
238 Reviews
Call Service Center (256) 622-8030

238 Reviews of Sam Boswell Honda of Gadsden - Service Center

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January 26, 2024

Great welcome. Knowledgeable. Nice environment. Based on my experience, I plan to come back for my next service needs. More

by Nchesnut
Recommend Dealer
Yes
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Jan 31, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with our staff. Please let us know if we can ever help you in the future. Sincerely, The Team at Sam Boswell Honda Gadsden

Helpful
January 26, 2024

Friendly, personable, knowledgeable & helpful! Have never had to wait a long time. Highly recommend the dealership, staff & location! More

by DEBBIESMITH_2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2024 -

Sam Boswell Honda of Gadsden responded

Debbie, we cannot thank you enough for your wonderful review of Sam Boswell Honda Gadsden and your referrals and recommendations! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Team at Sam Boswell Honda Gadsden

Helpful
January 26, 2024

Laura Witcher made my experience at the dealership awesome by being upfront, honest, and very professional. I believe she reflects highly on the dealership. I could tell the other customers were very More

by anthonydennison
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Witcher
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Jan 31, 2024 -

Sam Boswell Honda of Gadsden responded

Anthony, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Team at Sam Boswell Honda Gadsden

Helpful
January 26, 2024

Very pleasant ! As always the staff is very pleasant, very helpful and good service! More

by srmobley1
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Witcher
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Jan 30, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day. Sincerely, The Team at Sam Boswell Honda Gadsden

Helpful
January 26, 2024

Quick fast service. This is my 6th Honda so I love the experience. Love my dealership More

by lisaroper42
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Witcher
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Jan 31, 2024 -

Sam Boswell Honda of Gadsden responded

We can’t thank you enough for writing this awesome review for our dealership, Lisa! It was a pleasure to help you, and we look forward to doing so again. Sincerely, the Team at Sam Boswell Honda Gadsden

Helpful
January 25, 2024

Excellent service and great attitude from employees Friendly staff, however wait time could be improved on More

by GTHUBBERT
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Witcher
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Jan 30, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, the Team at Sam Boswell Honda Gadsden

Helpful
January 25, 2024

Professional and great customer service Laura was very nice and helpful She was informative and bubbly More

by TIFFANYBELYEU1
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Witcher
Report | Print
Jan 30, 2024 -

Sam Boswell Honda of Gadsden responded

We are so happy to hear that your recent visit went so well for you, Tiffany! We will let our team know about your experience and we hope you will reach out to us if you have any questions. Have a great day! Sincerely, The team at Sam Boswell Honda Gadsden

Helpful
January 24, 2024

I will never buy a car or get my car serviced at the dealership again. The cost of an oil change and transmission fluid change was 2 to 3 times anywhere else. That will be my last visit unless another r More

by tamarae1234
Recommend Dealer
No
Employees Worked With
Will
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Jan 26, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, the Team at Sam Boswell Honda Gadsden

Helpful
January 24, 2024

Everyone is always so kind and helpful. They explain everything and they never pressure you into doing work you are not sure of. More

by NLEE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RY Cleveland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for providing this amazing feedback! Our team appreciates your comments and we hope that you will visit us again soon! Sincerely, The team at Sam Boswell Honda Gadsden

Helpful
January 24, 2024

No It was fine. It is always fine. You have good people. No more words More

by MOHNKERNR
Recommend Dealer
Yes
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Jan 29, 2024 -

Sam Boswell Honda of Gadsden responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, the Team at Sam Boswell Honda Gadsden

Helpful
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