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Sam Boswell Honda of Gadsden - Service Center

Gadsden, AL

4.7
259 Reviews
Call Service Center (256) 622-8030

259 Reviews of Sam Boswell Honda of Gadsden - Service Center

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May 09, 2024

Solid service in as short a time as possible. Comfortable waiting area with quiet room More

by LEDFORDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for the 5-star review! We're thrilled to hear you had a positive experience with us at Sam Boswell Honda Gadsden. We appreciate your kind words about our efficient service and comfortable waiting area. We look forward to serving you again in the future! Sincerely, the Team at Sam Boswell Honda Gadsden

Helpful
May 09, 2024

I am so pleased with the service department. They explained everything that they were going to do to my van in ways I could understand. And it was so nice to be treated with respect and not be t More

by JFPWHITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for sharing your experience with us! We're thrilled to hear that you had a positive experience with the service department at Sam Boswell Honda Gadsden. Providing clear explanations and respectful treatment is what we strive for with every customer. We appreciate your feedback and look forward to serving you again in the future! Sincerely, the Team at Sam Boswell Honda Gadsden

Helpful
May 08, 2024

Excellent service warm and friendly staff. Clean waiting area with snacks and drinks. Work done in a timely manner. More

by Jimmyrlolies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for the 5-star review, Jimmy! We appreciate your kind words about our warm and friendly staff, clean waiting area, and timely service. We are glad you enjoyed our snacks and drinks while waiting. Your satisfaction is our top priority, and we look forward to serving you again at Sam Boswell Honda Gadsden. Sincerely, the Team at Sam Boswell Honda Gadsden

Helpful
May 08, 2024

We bought our Honda from Sam Boswell Honda. We love bringing it back for tune ups and servicing. They have a comfortable place to wait with snacks and the associates are friendly and courteous. More

by MURPHROCK86
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for your kind words! We are thrilled to hear that you enjoy servicing your Honda with us at Sam Boswell Honda Gadsden. Providing a comfortable waiting area with friendly and courteous associates is always our aim. We look forward to seeing you again for your next tune-up! Sincerely, the Team at Sam Boswell Honda Gadsden

Helpful
May 07, 2024

Very friendly, professional and helpful! Great experience and will definitely be retuning in the future! More

by QUISEYW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for the fantastic feedback! We are delighted to hear about your positive experience at Sam Boswell Honda Gadsden. We look forward to welcoming you back and assisting you in the future. Drive safely! Sincerely, the Team at Sam Boswell Honda Gadsden

Helpful
May 07, 2024

Big thanks for washing my car after the great my quick oil change! Great service More

by RRANDOLPH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for your kind words and for choosing Sam Boswell Honda Gadsden for your quick oil change! We're thrilled to hear that you were happy with the service and that you enjoyed the car wash. We truly appreciate your support and look forward to serving you again in the future. Sincerely, the Team at Sam Boswell Honda Gadsden

Helpful
May 07, 2024

They really do a great job. Everyone there is super nice. It’s a little expensive to have work done on your car. But it’s nice to know that they will fix the problem. More

by marcywillow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who fixed it
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May 10, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for taking the time to share your experience with us, Marcy! We appreciate your kind words about our team's service. While we strive to offer competitive pricing, we also prioritize providing quality work and ensuring all issues are resolved. If you ever have any concerns about pricing or your vehicle, please don't hesitate to reach out. We're here to help. Thank you for choosing Sam Boswell Honda Gadsden! Sincerely, the Team at Sam Boswell Honda Gadsden

Helpful
May 07, 2024

Very professional, very prompt, very knowledgeable, very friendly, very helpful dealership is spotless and has fresh snacks and coffee. More

by KF4RUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for your kind words! We're thrilled to hear about your positive experience with us at Sam Boswell Honda Gadsden. We take pride in our professionalism, prompt service, knowledge, friendliness, and helpfulness. It's fantastic to know that you found our dealership spotless and enjoyed the fresh snacks and coffee. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, the Team at Sam Boswell Honda Gadsden

Helpful
May 07, 2024

They had amazing customer service! I pulled my car up and was taken care of promptly. More

by ALLIBUG13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for your kind words, Alli! We are thrilled to hear that you had a great experience with our team at Sam Boswell Honda Gadsden. Providing excellent customer service is our top priority, and we are delighted that you were taken care of promptly. We look forward to serving you again in the future! Sincerely, the Team at Sam Boswell Honda Gadsden

Helpful
May 05, 2024

Requested no car wash but they did. Was late starting appointment. Took 7 months to get parts. More

by Lsid65
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will Keene
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for providing this feedback about your experience at Sam Boswell Honda Gadsden. Our goal is to always provide a positive experience and hearing your comments help us alter our service to provide complete satisfaction. If you want to discuss your visit further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, the Team at Sam Boswell Honda Gadsden

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