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Sam Pack's Five Star Ford Lewisville
Lewisville, TX
2,330 Reviews
Sam Pack's Five Star Ford Lewisville is a family-owned and operated dealership dedicated to providing a pleasant purchasing and repair experience for all. We take immense pride in our extensive selection of products and stand firmly behind them, all while adhering to a laid back sales philosophy. Visit us and experience the difference firsthand.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,330 reviews
December 17, 2021
Took a lot of work and time, but my car is fixed thanks to your service dept and Ron Romano! to your service dept and Ron Romano! More
by Chuck
Employees Worked With
December 16, 2021
Service here was amazing and I would recommend them to my friends and family. They got me in and out with great care and knowledge of what was going on. friends and family. They got me in and out with great care and knowledge of what was going on. More
by Isaac Bowen
December 15, 2021
Outstanding performance I’m very pleased. Most Outstanding performance I’m very pleased. Most definitely I will bring my truck back for more work. Outstanding performance I’m very pleased. Most definitely I will bring my truck back for more work. More
by vickenminasian
Employees Worked With
Other Employees :
Tom Andrews, Paul Schroeder, Annette Congrove
December 13, 2021
Great job and great service. Chuck and Paul were fantastic and took care of my issues and concerns. communication was fantastic and all commitments were kept fully. This is the way customer servic fantastic and took care of my issues and concerns. communication was fantastic and all commitments were kept fully. This is the way customer service is supposed to be. More
by davemaggio
Employees Worked With
Chuck Lee, Paul Schroeder
December 13, 2021
Went with my son to purchase a more family friendly car. We had a pending deal at another dealership, but Five Star met our target price on a car with slightly less miles and more features. Thank you, Moe! We had a pending deal at another dealership, but Five Star met our target price on a car with slightly less miles and more features. Thank you, Moe! More
by lavoss08
December 13, 2021
They really care about their customers, taking good care of my vehicle. Ron Is a pro! of my vehicle. Ron Is a pro! More
by RCrews
December 13, 2021
Car into look at transmission. Everyone was super busy. Zach Nixon was assigned my car. His knowledge and expertise was evident. I received timely updates and got my car back sooner than expected. Customer Zach Nixon was assigned my car. His knowledge and expertise was evident. I received timely updates and got my car back sooner than expected. Customer service was amazing. This team is to be commended. Can’t thank you enough! Great job! More
by rkjames13
Employees Worked With
December 11, 2021
This was my first time going here. They were real nice guys who valued your time and didn’t have you sitting in the dealership all day. This team was a breath of fresh air. guys who valued your time and didn’t have you sitting in the dealership all day. This team was a breath of fresh air. More
by Sir Will.i.am
Employees Worked With
Pete York the service tech and Max the shuttle driver. The whole staff was friendly even the ones I didn’t work with.
