Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Zack Nixon
Zack Nixon at Sam Pack's Five Star Ford Lewisville
Refer Me

Zack Nixon

Service Advisor

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

Contact Me
5.0
313 Reviews
5.0

313 Reviews

Write a Review

313 Reviews of Zack Nixon

April 26, 2024

Dealership Rating
Employee Rating

Great customer service from Zack Nixon and he kept me informed of all the work that need it to be done on my truck. And everyone Wes super friendly when I arrived. More

by Moragajr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print

April 25, 2024

Dealership Rating
Employee Rating

Great customer service and service done on my vehicle. Zach was very helpful and kept me updated on the status on my vehicle More

by Danielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Apr 26, 2024

Sam Pack's Five Star Ford Lewisville responded

Thank you, Danielle, for taking the time to endorse Zack and the Five Star Ford Lewisville service team. Keeping you knowledgeable about your Ford is important. Between visits, call 972-221-2900 if you have questions. Thanks again, Andrea Ballard, General Manager

April 11, 2024

Dealership Rating
Employee Rating

Easy scheduling and great communication they gave me a ride home and back and friendly. More

by Walmar8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Apr 12, 2024

Sam Pack's Five Star Ford Lewisville responded

Walmar8, It's great to hear that scheduling service was easy and that you had a positive experience at Five Star Ford Lewisville. Excellent customer service is always our goal. We are committed to efficient services, so we hope to hear from you again at 972-221-2900. Thank you for taking the time to share. Best regards, Andrea Ballard, General Manager

April 10, 2024

Dealership Rating
Employee Rating

What I like best about Five Star Ford Lewisville is the caring Christian atmosphere It was very refreshing please do not ever tell your employees that they cannot pray for people! They helped me out when I More

by pkgeap35
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zack Perez, J.R. Ali, Xavier Perez

Helpful
Report | Print
Apr 11, 2024

Sam Pack's Five Star Ford Lewisville responded

Pkgeap35, Thank you for sharing your positive experience at Five Star Ford Lewisville! We're thrilled to hear that our team made your car buying experience enjoyable and hassle-free. If you ever need anything else, don't hesitate to reach out to 972-221-2900. Enjoy your new car! Best regards, Andrea Ballard, General Manager

April 10, 2024

Dealership Rating
Employee Rating

They are always working to get the best solution and get you out the door as quickly as possible. More

by iguanas_puckish_0z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Romano, Shane Rogers, Paul Schroeder, Catherine Estades, James Ingalls Sr , Susana Mosqueda, Susana Perez, Paul Sears, Julie Tucker

Helpful
Report | Print
Apr 11, 2024

Sam Pack's Five Star Ford Lewisville responded

Iguanas_puckish_0z, We truly appreciate your business at Five Star Ford Lewisville and for rating your experience. When you have future vehicle care needs, we hope we are your first call to 972-221-2900. We are here to offer our advice and expertise. Sincerely, Andrea Ballard, General Manager

April 01, 2024

Dealership Rating
Employee Rating

Thank you for a great transaction. Moe did a great job showing me eveything on delivery More

by Christopher.a.spivey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Moe Albasha, Moses Medina , Kelly Blackwell

Helpful
Report | Print
Apr 01, 2024

Sam Pack's Five Star Ford Lewisville responded

Christopher, On behalf of everyone here at Five Star Ford Lewisville, I wanted to take a moment to express our gratitude for choosing us for your recent automotive needs. Congratulations on your new Ford and please stay in touch with Mo at 972-221-2900. We value your business and look forward to serving you again in the future. Thank you, Kelly Blackwell, General Manager

March 29, 2024

Dealership Rating
Employee Rating

Good service good service good service good service good service good service good service good More

by Bserren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Mar 30, 2024

Sam Pack's Five Star Ford Lewisville responded

Bserren, We're thrilled to hear about your positive experience at Five Star Ford Lewisville! Providing excellent service is our priority. Reach Zack and our team at 972-221-2900 with questions any time! Thank you, Kelly Blackwell, General Manager

March 25, 2024

Dealership Rating
Employee Rating

Received service again from this dealership and all went smoothly and quickly like previous experience More

by Kristenalbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Mar 26, 2024

Sam Pack's Five Star Ford Lewisville responded

Thank you, Kristen, for being a valued Five Star Ford Lewisville service customer. Zack is a great source of knowledge. Don't hesitate to call 972-221-2900. We want you comfortable in your Ford. Best regards, Kelly Blackwell, General Manager

March 15, 2024

Dealership Rating
Employee Rating

Zach Nixon in service is great! ! He ensures our work trucks & city car are in tip-top shape More

by jenamayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Mar 16, 2024

Sam Pack's Five Star Ford Lewisville responded

Jenamayer, We appreciate the opportunity to service your vehicles at Five Star Ford Lewisville. Zack is a valued member of our team and this recognition is appreciated. Don't hesitate to call him with questions at 972-221-2900. Thank you for your business and kind words. Best regards, Kelly Blackwell, General Manager

March 07, 2024

Dealership Rating
Employee Rating

Zach my service advisor did a great job of communicating during the servicing of my Maverick. Quick and easy and great customer service. More

by waflyer22
Recommend Dealer
Yes

Other Employees Tagged: Zack Perez, Alex Ruiz

Helpful
Report | Print
Mar 08, 2024

Sam Pack's Five Star Ford Lewisville responded

Waflyer22, Thank you so much for taking the time to leave this fantastic review! We're thrilled to hear that Zack provided excellent communication throughout your Maverick's service. It's always rewarding to know our service advisors are making a positive impact. We strive to make every service visit at Five Star Ford Lewisville and we look forward to hearing from you again at 972-221-2900. Best regards, Kelly Blackwell, General Manager

1
2
...
32

Dealership Inventory (361 Vehicles)

new 2024 Ford Mustang car, priced at $47,979
2024 Ford Mustang
new
Iconic Silver Metallic exterior
Automatic
Rear-wheel Drive
$47,979
View Details
new 2023 Ford F-150 car, priced at $59,640
2023 Ford F-150
new
CARBONIZED GRAY METALLIC exterior
Automatic
Four-wheel Drive
$59,640
View Details
new 2024 Ford Mustang car, priced at $47,979
2024 Ford Mustang
new
Race Red exterior
Automatic
Rear-wheel Drive
$47,979
View Details
new 2023 Ford F-150 car, priced at $61,605
2023 Ford F-150
new
Oxford White exterior
Automatic
Four-wheel Drive
$61,605
View Details
used 2015 Chevrolet Suburban car, priced at $18,500
2015 Chevrolet Suburban
used
Black exterior
Automatic
Four-wheel Drive
$18,500
View Details
new 2024 Ford Mustang car, priced at $30,688
2024 Ford Mustang
new
Race Red exterior
Automatic
Rear-wheel Drive
$30,688
View Details
View All Inventory