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Sawyer Chevrolet - Service Center

Catskill, NY

4.8
732 Reviews

732 Reviews of Sawyer Chevrolet - Service Center

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April 21, 2024

Always a quick and pleasant experience. Even during a power outage the staff was able to get our service appointment completed More

by dlr062495
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Sawyer Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 19, 2024

My 2nd visit to Sawyer Chevrolet, impressed with the Professionalism,Knowledge,Friendliness of the staff, very satisfied with the performance of the Service Department & the maintenance they have done o More

by EJKDD457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim
Apr 21, 2024 -

Sawyer Chevrolet responded

Thank you for your very kind review. Mike, Brianna, and Kim strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sawyer Chevrolet.

April 19, 2024

Called them out of the blue at 4PM on a Saturday and the salesman Kevin talked to us for about half an hour. We had not considered the Colorado until he suggested it to us. It fit everything we were looking More

by njad421
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Saltis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Sawyer Chevrolet responded

It's great to hear that Kevin and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Sawyer Chevrolet!

April 19, 2024

Excellent customer service. Got me in and bavk out without any issues. Will use them again. More

by KC2DPEJOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Sawyer Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike and our team, and we look forward to working with you again.

April 19, 2024

Checked to see that my problem was covered under warranty then took care of it. Very pleasant person. More

by skylyn5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Sawyer Chevrolet responded

Thank you for choosing Sawyer Chevrolet. Your feedback and rating mean a lot to us. We're glad Mike was able to help, and we hope to see you again!

April 18, 2024

Quick and friendly service. The waiting room was a little crowded so I expected the wait to be much longer. More

by margaretsprinkle091
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Sawyer Chevrolet responded

Margaret, Thank you for your very kind review. Brianna and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sawyer Chevrolet.

April 17, 2024

It was over an hour past my scheduled appointment time before. My vehicle was brought in for service and then I was charged more than quoted. I have purchased four vehicles from this dealer and i'm very d More

by dispatcher2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barry Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Capasse
2.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2024 -

Sawyer Chevrolet responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

April 17, 2024

My routein service was great as usual. I had no issues at all. Thanks again More

by blarney334
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Apr 17, 2024 -

Sawyer Chevrolet responded

Thank you for taking the time to leave us a five-star rating. We look forward to working with you again.

April 17, 2024

Everyone at Sawyers has always been courteous & helpful. Had my car inspected this last visit. No issues. It’s a pleasure talking and getting to know the employees. More

by barb265
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Riordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Adsit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Sawyer Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sawyer Chevrolet.

April 13, 2024

They were friendly,helpful,efficient,fair,informative,orgorganized,transparent ,and thorough in a timely manner. More

by philmontfireco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Trabona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2024 -

Sawyer Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Sawyer Chevrolet, we look forward to having you as a valued customer for many years to come!

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