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Scott Clark Toyota
Matthews, NC
4,421 Reviews
Scott Clark Toyota is the leader in new Toyotas. We have won Toyota's President's Award 14 times, and was voted 2008 Store Of The Year From Southeast Toyota. We are conveniently located just off I-485 Exit 51B. We offer a state of the art facility with over 700 new vehicles to choose from. We are open 6 days a week. Our Exclusive Lifetime Warranty is included with each new Toyota purchase and many preowned purchases. Our goal is to provide the highest level of Customer Service and Satisfaction. Don't forget, every Tuesday and Thursday is "Ladies Day", receive a free manicure while your Toyota is being serviced.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 4,421 reviews
April 21, 2024
I’m no longer going to ask for the free car wash. It just never happens. My advisors always ask for someone to do it but they just don’t do it. Otherwise fine. It just never happens. My advisors always ask for someone to do it but they just don’t do it. Otherwise fine. More
by Drivr
Employees Worked With
Fred 5 stars
Helpful April 20, 2024
Very friendly and professional service staff. Excellent service manager, extremely knowledgeable on all Toyota products and policies. Thank you. Excellent service manager, extremely knowledgeable on all Toyota products and policies. Thank you. More
by James
Employees Worked With
April 19, 2024
Heather was my rep and she not only was pleasant, professional and courteous, but she got me out way before the estimated completion time of my maintenance. She also made sure that I was fully inform professional and courteous, but she got me out way before the estimated completion time of my maintenance. She also made sure that I was fully informed about any costs (my plan had run out recently) involved. All in all, it was a great experience! More
by m.silver
Employees Worked With
April 18, 2024
Regular service on my Camry and Tacoma. Marshall Moore did an outstanding job as always. He is honest and straightforward with what is to be done and anything found during service. Marshall Moore did an outstanding job as always. He is honest and straightforward with what is to be done and anything found during service. More
by SCL
Employees Worked With
April 13, 2024
IHave bought sever automobiles from Scott Clark Toyota. I have always had my cars serviced through the service department. As far as I can tell they have done the service very satisfactorily. With courtesy I have always had my cars serviced through the service department. As far as I can tell they have done the service very satisfactorily. With courtesy and completed ontime,to my satisfaction. Thanks Scott Clark Toyota. More
by Mike
Employees Worked With
April 12, 2024
Fantastic service department. Always use Scott Clark Toyota for service when I’m in the Charlotte area. Asst Service Mgr Heather Sauer assisted me this week when my Avalon needed Always use Scott Clark Toyota for service when I’m in the Charlotte area. Asst Service Mgr Heather Sauer assisted me this week when my Avalon needed a water pump and made the process using the extended warranty very easy. Well done!! More
by jeb2211a
Employees Worked With
March 29, 2024
Supper location, flexibly hours, and helpful staff. Too many emails about things I don’t need though. Thanks Too many emails about things I don’t need though. Thanks More
by Motorrun
March 29, 2024
Billy is the greatest. He’s been my rib for 13 years. I love the way they go over the whole car even if I come in for an oil change. He’s been my rib for 13 years. I love the way they go over the whole car even if I come in for an oil change. More
by Breathmike
Employees Worked With
March 26, 2024
I had a great experience at Scott Clark Toyota service department last week. Archie Newton always does an excellent job. department last week. Archie Newton always does an excellent job. More
by gpaldredge
Employees Worked With
March 26, 2024
Great place to buy a car, Michael Barbeau was excellent helping me out and answering all my questions, Mike go above and beyond showing me my truck, He's very professional and respectful, great dealership helping me out and answering all my questions, Mike go above and beyond showing me my truck, He's very professional and respectful, great dealership and awesome people! More
by Graillethunter
Employees Worked With
