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Scott Clark Toyota
Matthews, NC
4,792 Reviews
Scott Clark Toyota is the leader in new Toyotas. We have won Toyota's President's Award 14 times, and was voted 2008 Store Of The Year From Southeast Toyota. We are conveniently located just off I-485 Exit 51B. We offer a state of the art facility with over 700 new vehicles to choose from. We are open 6 days a week. Our Exclusive Lifetime Warranty is included with each new Toyota purchase and many preowned purchases. Our goal is to provide the highest level of Customer Service and Satisfaction. Don't forget, every Tuesday and Thursday is "Ladies Day", receive a free manicure while your Toyota is being serviced.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,792 reviews
May 22, 2026
Very professional least haggling of them all. Alex,Tatiana and Jonathan were all great throughout the process! Dealership is a machine! Alex,Tatiana and Jonathan were all great throughout the process! Dealership is a machine! More
by mapizzut
May 20, 2026
Excelente customer service. In and out in less than an hour. Amazing waiting room. Very clean. Friendly staff. In and out in less than an hour. Amazing waiting room. Very clean. Friendly staff. More
by annettebenjamin09
Employees Worked With
May 14, 2026
Service was faster then quoted oil was changed tires were rotated and everything was fine rotated and everything was fine More
by jayjohnston13
Employees Worked With
May 13, 2026
How awful and disappointing it was dealing with the service department at Scott Clark Toyota. I brought in my 2023 Toyota Tundra Hybrid iForce Max, which had a 3” lift and custom wheels installed by t service department at Scott Clark Toyota. I brought in my 2023 Toyota Tundra Hybrid iForce Max, which had a 3” lift and custom wheels installed by the dealership itself. One of the issues I asked them to look at was that the steering wheel was not aligned with the wheels. Instead of taking responsibility, the service advisor told me I would need to pay for a wheel alignment after they “adjusted” the steering wheel. That makes no sense. The steering wheel was clearly installed off-center during the original lift work they performed. The truck showed no signs of pulling or uneven tire wear, so there was no indication that an alignment was needed in the first place. It feels like Scott Clark Toyota is trying to pass the cost of correcting their own mistake onto the customer. That’s not how you stand behind your work or treat people who trust you with their vehicle. Very frustrating experience, and definitely not what I expected. More
by Urfaraouff
Employees Worked With
Pete Acree
May 13, 2026
I use Scott Clark’s Service department because of Marshall Moore. I have been working with Marshall for a number of years, and have found him to be honest, professional, and personable. Marshall Moore. I have been working with Marshall for a number of years, and have found him to be honest, professional, and personable. More
by rlswetenburg
Employees Worked With
May 09, 2026
Offers a quality service team. I have had great success having vehicles serviced and repaired by them. I have had great success having vehicles serviced and repaired by them. More
by Gshaze
Employees Worked With
May 08, 2026
They did the work and a timely manner and they did a great job thank you great job thank you More
by kelli904
Employees Worked With
May 06, 2026
Staff members were friendly and the service was quick. Sergio was a great help, very personable and he is very knowledgeable. Sergio was a great help, very personable and he is very knowledgeable. More
by stout_catherine
Employees Worked With
May 06, 2026
Service was great, and I was in/out relatively quick. Thanks Pete for the great service. Thanks Pete for the great service. More
by jtwithtlc
Employees Worked With
