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Secor Volvo Cars - Service Center

New London, CT

4.7
839 Reviews
Call Service Center (860) 442-3232

839 Reviews of Secor Volvo Cars - Service Center

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April 26, 2024

Julie was excellent. She arranged an earlier appointment that was greatly appreciated. Check in and status of the repair was communicated that avoided any surprises. More

by Chester367
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 26, 2024

My son just called me and said there is low tire pressure on all tires. They are brand new! Call me at 585-737-4098 More

by Chester367
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 25, 2024

From start to finish, the entire team was excellent & I could not have asked for a better experience. More

by anthony.andrade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Secor Volvo Cars responded

Anthony, we're delighted to know that you had an excellent experience with our team at Secor Volvo Cars. Thanks for the great review!

Helpful
April 18, 2024

Excellent work and service experience as always. Very happy with secor and the team. Thanks! More

by CHANOVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Secor Volvo Cars responded

Thank you for rating us five stars! We look forward to providing the best service for all your future automotive needs! - Secor Volvo Cars

Helpful
April 12, 2024

Excellent service. Very responsive to my request to have the vehicle looked at immediately due to engine coolant issues. The team is very knowledgeable. More

by irenesullivanherrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Secor Volvo Cars responded

Irene, we're glad to know our team at Secor Volvo Cars was able to assist you promptly and efficiently with your engine coolant issue. Thanks for the positive feedback!

Helpful
April 12, 2024

It is always a pleasure to deal with Secor service. Eric went over and above in helping me. More

by feinsteinandrew1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Secor Volvo Cars responded

Thank you for rating us five stars, Andrew! We look forward to seeing you again! - Secor Volvo Cars

Helpful
April 10, 2024

The service team is always very courteous and help streamline the process. This along with the technicians/mechanics excellent work make it a pleasant experience. More

by TDOWHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Secor Volvo Cars responded

We're glad that our service team at Secor Volvo Cars has consistently provided you with a streamlined and pleasant experience. Thanks for your kind words!

Helpful
April 09, 2024

I am a very happy customer. The staff knows what they are doing. Very informative and knowledgeable. A true professional team. More

by mzampini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Pasternak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I commend the whole department. Very well managed.
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Apr 10, 2024 -

Secor Volvo Cars responded

Thanks for the positive feedback! We're glad to know our team at Secor Volvo Cars was able to provide you with an informative and professional experience.

Helpful
April 05, 2024

Keith was great to work with! He kept me updated while my car was being serviced, and it was completed and ready in a timely manner. More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Secor Volvo Cars responded

Liz, we're glad to know Keith kept you well-informed during your car's service at Secor Volvo Cars. Thanks for sharing this positive feedback!

Helpful
April 05, 2024

Extremely professional and proactive. They put customers first and it showed. I’m very impressed. More

by CHERIE.BALDOZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2024 -

Secor Volvo Cars responded

Hi Cherie! Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us at Secor Volvo Cars. Our team always strives to prioritize our customers and provide excellent service. If you ever need anything else, please don't hesitate to reach out. We're here to help!

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