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Secor Subaru - Service Center

New London, CT

4.6
1,230 Reviews

1,230 Reviews of Secor Subaru - Service Center

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May 22, 2024

Great service once again. Courteous and friendly technicians, communication clear and direct, will recommend your dealership to family and friends. More

by ADS205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

Very helpful professionals expert techs advised best solution for your needs, experts in every department of the dealership. More

by PASQUALE55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

The staff is courteous. I was kept informed of progress while I waited for car to be finished. More

by STANKEWICH1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

Great service, courteous staff. The car was ready on time. I appreciate the car was washed. I recommend your dealership. More

by GARYMARYSM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

Easy in easy out. Courteous and knowledgeable. Answered all my questions and performed all services requested. More

by daddownes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024

Problem not solved. Was billed for a part that was not needed and not installed. More

by A_design
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Eggert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Don Culley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Nutt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024

Attentive friendly courteous staff Vehicle is always serviced and washed and is always ready on time More

by LUNDYSEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Secor Subaru responded

We're glad to know you've had a positive experience with our team at Secor Subaru. We always aim for timely service and appreciate your feedback!

May 20, 2024

I always have a pleasant experience and good service at Secor Subaru. This is my second Forester and I have been a customer for over 10 years. More

by KBKAISER01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Secor Subaru responded

We're delighted to know you've had consistent positive experiences at Secor Subaru. It's great to have such loyal customers like yourself! Enjoy your second Forester and here's to another 10 years together!

May 20, 2024

Secor service in NewLondon provided prompt , thorough and courteous service. I recommend this service center to Subaru owners! More

by MLABRECQUE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Secor Subaru responded

We're delighted to know you had a positive experience at our service center! Thank you for recommending Secor Subaru, we look forward to serving any future needs. Safe travels!

May 19, 2024

Very friendly, helpful and accommodating service. Made my experience easy. Would/will choose them again. More

by SAUNG37
Recommend Dealer
Yes
Employees Worked With
Shane Wildes
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pricone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Secor Subaru responded

We're glad to know you had a positive experience with us at Secor Subaru! We strive for friendly and accommodating service. Looking forward to serving you again in the future!

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