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Serra Toyota Saginaw
Saginaw, MI
36 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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36 Reviews of Serra Toyota Saginaw
April 20, 2018
Poor sales AND service Even though I had purchased a car from here before sales department jacked me around by giving me higher price than another local dealer who I had n Even though I had purchased a car from here before sales department jacked me around by giving me higher price than another local dealer who I had never bought from before. Service department gave me a wall job saying they could not find problems I was having and refused to fix my car. Avoid this dealership. More
by Disgruntled buyer
Employees Worked With
Scott in sales. Tom in service.
Helpful June 25, 2014
Great Deal on my new camry I searched online for the best price and went to Draper. I found the car I wanted and got a very good deal. Todd was very good to work with and the en I searched online for the best price and went to Draper. I found the car I wanted and got a very good deal. Todd was very good to work with and the environment was also very friendly and upbeat! More
by dalesteve
Employees Worked With
Todd
November 07, 2013
Toyota "quick service" center. No apt. needed. I couldn't believe how fast they were. Oil change and tire rotation in 15 minutes or less. I have gone to other local dealerships, where you have I couldn't believe how fast they were. Oil change and tire rotation in 15 minutes or less. I have gone to other local dealerships, where you have to have an appt. No big deal, but it still took an hour or more. Very friendly people here. I will return. More
by Roger61
Employees Worked With
Bob
January 13, 2012
Took 2002 Sienna Minivan in for 90,000 mile maintenance and everything was outstanding. Great service, work and exceptional communication on the phone....wasn't like talking to a used car salesman....extr and everything was outstanding. Great service, work and exceptional communication on the phone....wasn't like talking to a used car salesman....extremely explanatory and friendly! They even provide shuttle service! Prices were less expensive than the Bay City dealership. More
by julieshelburn
Employees Worked With
Tom Raczok, Doug Haas, Ben
March 04, 2011
Went to purchase car,did all paperwork, was approved for loan then mark the used car manager ,wouldn't put gas in car? It was empty .we were purchasing at full price and didn't ask for any other concessions loan then mark the used car manager ,wouldn't put gas in car? It was empty .we were purchasing at full price and didn't ask for any other concessions.... so we purchased nothing ..dont waste your time . More
by wils123451
Employees Worked With
mark
March 26, 2010
I purchased my 2010 Toyota Prius II at Draper Toyota in Saginaw, MI. Really shopped this car and thought Bob Church @ Draper stood out for his straight forward approach. My email questions were patiently Saginaw, MI. Really shopped this car and thought Bob Church @ Draper stood out for his straight forward approach. My email questions were patiently answered, the pricing was highly competitive, clear and detailed. When I arrived at Draper there were no surprises. More
by jolt2010
Employees Worked With
Bob Church
