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Serra Toyota of Decatur

Decatur, AL

4.9
1,115 Reviews
Serra Toyota Of Decatur in Decatur, is proud to be an automotive leader in our area. Since opening our doors, Serra Toyota Of Decatur has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. We Serve Decatur, Huntsville, Cullman and everywhere in between. Give us the chance to show you how easy it is to do business with us.
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309 Beltline Rd

Decatur, AL

35602

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Showing 1,115 reviews

November 15, 2025

They are friendly, get to your be vechile in a timely manner, inform you what going on and if any problems were found. They discuss the cost and inform you of any upcoming repairs that may be needed. The More

by swilkinson872
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim, Rachel
Nov 15, 2025 -

Serra Toyota of Decatur responded

We appreciate your feedback about our service and communication at Serra Toyota Decatur. Our team strives to keep you informed and provide quality care for your vehicle. Thank you for choosing us. Michael McLeod General Manager 256-340-0330

November 15, 2025

Greeted quickly upon arrival. Nice waiting area. Service time was reasonable no pressure for additional services but made recommendations and what to expect in near future More

by tc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Nov 15, 2025 -

Serra Toyota of Decatur responded

Thank you for your comments about our service and waiting area. We're glad our team provided clear recommendations without pressure. We appreciate you choosing Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

November 14, 2025

We loved our experience from Serra. Jacob Freeland was an awesome guy. From the moment we left we had already started calling our friends and family letting them know about Serra and Ja More

by Stickndatbass
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Freeland
Nov 14, 2025 -

Serra Toyota of Decatur responded

We appreciate you sharing your experience with Serra Toyota Decatur. Our team is glad to have made such a positive impact. Thank you for recommending us to your friends and family. Michael McLeod General Manager 256-340-0330

November 14, 2025

Very impressed with the team at Serra Toyota and highly recommend them to anyone looking for a used or new vehicle. No high pressure sales and very understanding and patient sales team. Probably the best o More

by Joel Slayton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Norwood, Steve in Sales department
November 13, 2025

Very professional and helpful. They are very good at communicating to each customer. I highly recommend their service department. More

by Dmcrow56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not deal with sales.
Nov 14, 2025 -

Serra Toyota of Decatur responded

Thank you for recommending our service department at Serra Toyota Decatur. We're glad our team could assist you professionally. Your feedback means a lot to us. Michael McLeod General Manager 256-340-0330

November 11, 2025

They helped me get in an Rav 4 . , that is what i wanted. Thanks. Love Toyota More

by bonnie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes willingham
Nov 14, 2025 -

Serra Toyota of Decatur responded

We appreciate your feedback and are glad we could assist with your Rav 4. Thank you for choosing Serra Toyota Decatur. Enjoy your new vehicle. Michael McLeod General Manager 256-340-0330

November 11, 2025

I had an exceptional experience purchasing my vehicle. The staff was friendly, knowledgeable, and genuinely focused on helping me find what I needed. The process was smooth, and I felt respected and well- More

by crystalc25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2025 -

Serra Toyota of Decatur responded

Thank you for sharing your experience with Serra Toyota Decatur. We're glad our team could assist you smoothly and respectfully. We appreciate your recommendation. Michael McLeod General Manager 256-340-0330

November 11, 2025

Very professional, clean , Very professional, clean Very professional, clean Very professional, clean Very professional, clean , Very professional, clean Very professional, clean Very professional, clean V More

by mikebriscoe1203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2025 -

Serra Toyota of Decatur responded

Thank you for highlighting the professionalism and cleanliness here at Serra Toyota Decatur. We appreciate your feedback. Michael McLeod General Manager 256-340-0330

November 10, 2025

I love this dealership, all the people there is very friendly and it doesn’t matter who your person is that you are dealing with any of them will help you with anything. I will always do business at Ser More

by kathy_staggs522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Smith
Nov 14, 2025 -

Serra Toyota of Decatur responded

We appreciate your kind words about our team at Serra Toyota Decatur. It's great to hear you felt supported by everyone here. We look forward to serving you again. Michael McLeod General Manager 256-340-0330

November 10, 2025

The team at Serra Toyota was easy to work with and made sure everything was taken care of with my purchase. More

by spambox4509
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eli
Nov 11, 2025 -

Serra Toyota of Decatur responded

Thank you for sharing your experience. We're glad our team at Serra Toyota Decatur was helpful throughout your purchase. We appreciate your trust in us. Michael McLeod General Manager 256-340-0330

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