Serra Toyota of Traverse City

They run credit to every bank known to exist when you tell them Toyota only. Beware of this place tell them Toyota only. Beware of this place More

Same as most Toyota dealers. maufactured supply shortage allowing selling over MSRP. Plus dealership fees that are not explained as they are really pure profit. Of course making m maufactured supply shortage allowing selling over MSRP. Plus dealership fees that are not explained as they are really pure profit. Of course making money is the aim I just need transparanco. I would like to only deal with internet manager. Buy new from build list.when that's done and price agreed then come into dealerships to finish paperwork. Love Toyota cars. All great until it gets here. Dealers won't order and when they do it's white or black. More

Great service, Brad Fite did a great job working with me to resolve an issue I was having. Sean Leach sold me the vehicle and is an efficient and professional communicator as well. to resolve an issue I was having. Sean Leach sold me the vehicle and is an efficient and professional communicator as well. More

Very open friendly no pressure. No dealer fees. Lot and showroom and vehicles spotlessly clean No dealer fees. Lot and showroom and vehicles spotlessly clean More

Kelvin(Sales), Mike(Finance) were great in the purchase of my 2020 Tundra SR5 Truck. of my 2020 Tundra SR5 Truck. More

Car was under warranty when I called for a service appt. , and there were warranty items to be taken care of. They said they would call me back, but I never heard from them. The vehicle if off warranty now , and there were warranty items to be taken care of. They said they would call me back, but I never heard from them. The vehicle if off warranty now. Who would ever want to deal with people like this? More

I paid for a used vehicle inspection in June and received a report that indicated zero major issues (only the cabin air filter was noted as needing attention). Seven months later, the vehicle needs a comple a report that indicated zero major issues (only the cabin air filter was noted as needing attention). Seven months later, the vehicle needs a complete frame replacement?!?!? How can a frame look so good it doesn't even get a yellow / "May require future attention" rating in June and in February it's completely shot??? More

Purchased a 2013 Silverado pickup. Within one week the radio malfunctioned leading to a dead battery twice and the front brake pads were grinding. When changing the brake pads I noticed the sway bar had n radio malfunctioned leading to a dead battery twice and the front brake pads were grinding. When changing the brake pads I noticed the sway bar had no connecting linkages. I know that I purchased a used vehicle as is, but also thought I was dealing with a upstanding dealership. When I contacted the dealer about my concerns over the sway bar links they stated they don’t do safety inspections on the type of vehicle I purchased and that used cars these days are like the lottery they hope you win but its a gamble. I had planned on purchasing another new vehicle in the next year or so. I can guarantee you that I will not be using this dealership and will be finding one that actually inspects they vehicles prior to sales. I understand the radio issues and brake pad but to let vehicles drive off your lot with missing suspension components is a huge safety concern and reflects badly on your reputation. Buyer beware and inspect the vehicle because they sure don’t. More

They were very friendly and very attentive with everything! I would for sure recommend coming here for a vehicle they are always the best to work with! everything! I would for sure recommend coming here for a vehicle they are always the best to work with! More