Serra Trussville Kia - Service Center

Great service! The service tech Frank was very pleasant and good at explaining what services I needed and didn't need. Facility was nice and clean only thing missin The service tech Frank was very pleasant and good at explaining what services I needed and didn't need. Facility was nice and clean only thing missing was biscuits and doughnuts.. More

Headlight connection loose Got in quickly without a reservation. Was pleasantly surprised with diagnosis.Everone polite and helpful. Pleasant experience.Drive off happily, quick Got in quickly without a reservation. Was pleasantly surprised with diagnosis.Everone polite and helpful. Pleasant experience.Drive off happily, quickly,Very satisfied customer. Thank you. More

Had mt oil changed..very quick ans THE receptionist was awes The best experience ever When I arrived Jessica Eason was on the phone helping another customer..I was very impressed how she interacted on the The best experience ever When I arrived Jessica Eason was on the phone helping another customer..I was very impressed how she interacted on the More

Brakes Awesome service, awesome advice. Frankie was friendly and very informative. I will return and Ask for him. He offered coffee and wifi. Came to check i Awesome service, awesome advice. Frankie was friendly and very informative. I will return and Ask for him. He offered coffee and wifi. Came to check in on me every 10-15 mins. He was Just awesome. More

Thorough and extremely great value. Jessica is excellent. Great service, great value. I will always come back. Thanks to the techs who worked on my car also. This was a great experience. Thank you Great service, great value. I will always come back. Thanks to the techs who worked on my car also. This was a great experience. Thank you More

Good job! All employees were polite, informed and efficient. They kept me updated every step of the way and the final result was my car looks brand new. Very All employees were polite, informed and efficient. They kept me updated every step of the way and the final result was my car looks brand new. Very happy with Serra Kia! More

Great Job! Employees were friendly and efficient. I was able to get service done on my lunch break. I will continue to use Serra Trussville Kia! Great job guys! Employees were friendly and efficient. I was able to get service done on my lunch break. I will continue to use Serra Trussville Kia! Great job guys! More

Great experience! As a first time owner of a Kia, I was a bit skeptical of the service I would receive because when I phoned to ask questions, the person was quite rud As a first time owner of a Kia, I was a bit skeptical of the service I would receive because when I phoned to ask questions, the person was quite rude as I tried to get an understanding of warranties on the vehicle. However, when I arrived to my appointment, it was so much better! The gentleman told me what was involved in The maintenance and the cost. He investigated my concerns and on top of that -gave me a discount on my first visit. I’m sold! More

Trussville Kia Great customer service and fair deals overall. Excellent waiting room, trustworthy staff and free coffee! Mechanics get the job done and then some. Wo Great customer service and fair deals overall. Excellent waiting room, trustworthy staff and free coffee! Mechanics get the job done and then some. Would recommend More

Very satisfied Had an issue with the service department on the intial call not recording what i was to have done with the tires in their database which caused confus Had an issue with the service department on the intial call not recording what i was to have done with the tires in their database which caused confusion when i dropped off the car. Not sure who took the intial call but it was a male. Jessica took care of ensuring the project got done and keeping me informed on any changes. Very professional. More