Lisa Neely
Lisa Neely at Serra Trussville Kia
Refer Me

Lisa Neely

Parts Manager

Serra Trussville Kia

5009 Brookes Crossing Blvd
Birmingham, AL 35235

Contact Me
4.4
148 Reviews
4.4

148 Reviews

Write a Review

148 Reviews of Lisa Neely

April 03, 2024

Dealership Rating
Employee Rating

The parts dept and service dept was very knowledgeable and helpful when I had my car serviced. I was equally impressed by the sales team when I originally bought my car! More

by casandrawhitlockhasty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 17, 2024

Dealership Rating
Employee Rating

Repairs done in a timely manner. Manager is helpful and listens to concerns. They explain things. More

by MAINGUNDOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 21, 2024

Dealership Rating
Employee Rating

I love it here they are very nice they always tell you was a right More

by lakeya122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Isaiah Grayson, Darren Adams, Abdul Mughal , Kristy Laster, David Price, Payden Sewell

January 02, 2024

Dealership Rating
Employee Rating

The staff was respectful and honest. They took time to explain the issue my vehicle was experiencing More

by Tdwillia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Isaiah Grayson, Darren Adams

December 09, 2023

Dealership Rating
Employee Rating

Everyone here was really helpful and informative and James did everything he could to get us what we wanted. 10/10 recommend. More

by blakeleysky1128
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isaiah Grayson, James Myrick, Abdul Mughal , Kristy Laster, Payden Sewell

December 01, 2023

Dealership Rating
Employee Rating

My car has been in your shop since September 2nd. I still don't have my car! I am not pleased at all. I have not been reimbursed my money spent on the rental car, which I was told I would get when I More

by joannwilliams0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Isaiah Grayson, Darren Adams, Abdul Mughal , Kristy Laster, David Price, Payden Sewell

November 17, 2023

Dealership Rating
Employee Rating

I came in for an engine light and the service I received was Fast and friendly. The car was ready before the promised time and the entire service team was great! More

by celeste.wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darren Adams , David Price

October 24, 2023

Dealership Rating
Employee Rating

I had a fantastic experience at this dealership! Daniel created a welcoming atmosphere, and the customer service was top-notch. From the initial introduction to the thorough presentation of the cars More

by cavrae
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 16, 2023

Dealership Rating
Employee Rating

Very friendly gotjob done the best good Thebes verysmart on time clean no long waiting More

by fayependfleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darren Adams , David Price

October 12, 2023

Dealership Rating
Employee Rating

The People who work there are friendly, Nice and helpful. They fix things very quickly .and the place are clean More

by JJYNG0520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Isaiah Grayson, Johnathan Jimenez, Darren Adams, Abdul Mughal , Kristy Laster, David Price, Payden Sewell

1
...

Dealership Inventory (180 Vehicles)

new 2024 Kia Carnival car, priced at $41,215
2024 Kia Carnival
new
Ceramic Silver exterior
Automatic
Front-wheel Drive
new 2024 Kia Telluride car, priced at $43,380
2024 Kia Telluride
new
Midnight exterior
Automatic
All-wheel Drive
new 2024 Kia EV9 car, priced at $60,920
2024 Kia EV9
new
Pebble Gray exterior
Automatic
Rear-wheel Drive
new 2024 Kia Sportage car, priced at $30,740
2024 Kia Sportage
new
Sapphire Blue exterior
Automatic
Front-wheel Drive
new 2024 Kia EV6 car, priced at $44,100
2024 Kia EV6
new
Gray exterior
Automatic
Rear-wheel Drive
new 2024 Kia Carnival car, priced at $48,880
2024 Kia Carnival
new
Snow White Pearl exterior
Automatic
Front-wheel Drive