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Serra Volkswagen
Birmingham, AL
1,349 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Top Reviewed Employees
Latest Reviews
June 04, 2025
Worst service department we’ve ever dealt with!
They lied about the issues with our car, did not fix the issues! Finally the real issues were taken care of by another dealership after having it tow
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by degaboi
June 04, 2025
First of all,I arrived early for my appointment.
They was able to accommodate me. Ashley was very professional and on top of everything.
But of of all,It was complimentary at the end of the day.
I
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by vanessa.starling4545
Verified Customer
Verified Customer
June 04, 2025
The service department did a great job with my car.
They had to replace the engine and provided me a loaner to boot. Joe Nance was on spot with service.
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by lowreytd
Verified Customer
Verified Customer
Dealership Inventory (48 Vehicles)
2025 Volkswagen Atlas Cross Sport
new
Opal White Pearl Effect exterior
Automatic
All-wheel Drive
Photos & Amenities
- Customer Lounge Area
- Cable TV
- Free WiFi
- Free Coffee
- Vending Machines
- Television
- Authorized Accessories Store
- Home Delivery
- Virtual Appointments
