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Serra Volkswagen

Birmingham, AL

4.4
1,472 Reviews

1490 Center Point Pkwy

Birmingham, AL

35215

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1,472 Reviews of Serra Volkswagen

March 04, 2026

Mr. Joe is always awesome. He really look out for the customers. He is very honest and offers advice More

by elayne38
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Joe
March 03, 2026

I was greeted by someone I knew, Mr. Vance, who did an excellent job keeping me updated as my service was done. More

by drcjcarroll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Vance, Service Advisor
February 28, 2026

The dealership was very professional. I got met at the front by smiling faces really made me feel at home. I would recommend this dealership to anyone trying to purchase a car or whatever More

by Marvindillard1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller, Jeff Roe, Joshua Lane, Payden Sewell, Amanda Badgewell, Jeff Coleman
February 25, 2026

Great service A,+ service thanks to Cody the salesman again thanks Cody and sales team More

by mauricegregg48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
February 25, 2026

Great customer service the building was clean multiple salesmen had positive attitudes and nice smiles More

by slarquaryhea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb , Curtis Lloyd
February 24, 2026

Very unprofessional staff and have disconnected my AC somehow in the process of putting in a new alternator. I've been coming here over 8 years and never had an issue and always gave 5 stars. They damag More

by GEORGEMCGUIRE1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Fuller, Jeff Roe, Joshua Lane, Payden Sewell, Amanda Badgewell, Jeff Coleman
February 24, 2026

Staff were very helpful and informative about the service performed on my car, additionally they offered other services that would benefit the maintenance of my vehicle. More

by kmurage37
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
February 24, 2026

I received great service. Everyone was very very nice and kind. Awesome service as always More

by trudy1
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
February 20, 2026

My experience from start to finish was pleasant and my sales man, Mark, was extremely nice and informative. I would recommend Serra Nissan VW to anyone wanting to buy a decent pre owned vehicle at an exce More

by rjhnsn47
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Muhahu, Curtis Lloyd
February 18, 2026

This dealership is clean with friendly and knowledgeable staff. They are professional and get you in and out as quickly as possible. More

by cej95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
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