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Serra Volkswagen - Service Center

Birmingham, AL

4.5
879 Reviews

879 Reviews of Serra Volkswagen - Service Center

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April 27, 2024

The dealership is a great place to get a car or SUV they work with you good bad or ok credit they will not stop until they find a financial institution to finance your vehicle More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Coleman
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

All of my experiences with Serra Volkswagen have been amazing! The people are are very nice and respectful. I will definitely choose Serra Volkswagen for future purchases. More

by ashleyhall8489
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2024

They were courteous and prompt. Informed of cost prior to actual service. Very happy with my experience. More

by markgraves586
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2024

Excellent service at this location lobby area clean and r the employees offered great services More

by jackson.victoria95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

Consider shopping/trading here. Service is a joke. Customer relations is a nightmare. Issues were disregarded during warranty but addressed, with a price quote, after warranty. More

by 2weak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

Always great service, and always greeted with a smile. We have had our Murano service here for 8 yrs and wouldn't think of going anywhere else. Amanda Bagwell is the best! More

by bldginspector112
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2024

Very Nice Staff, Easy to make appointments. Had to Order the part I needed, but set the expectations for how long it would take. More

by jfdillard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2024

Fast and friendly very professional everyone is always so nice they do good work and get it done fast More

by Erika Tapia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2024

The service was done timely and well. All who I came in contact with were very courteous and friendly. They told me what needed to be done before doing anything to my car. More

by hintonjoannDNC
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2024

Okay nothing spectacular to report , car dealers can always be better in my opinion. oil change very expensive. More

by ricky.summerville
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
4.0
This rating includes all reviews, with more weight given to recent reviews.
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