Shaker's Family Ford

Oustanding sales person. Excellent salesperson. Polite and friendly. Made process simple and easy. Treated customers with respect. Helpful. Explained everything thoroughly Excellent salesperson. Polite and friendly. Made process simple and easy. Treated customers with respect. Helpful. Explained everything thoroughly. We have been working with Cathy and Family Ford for years. More

Great experience Jim spent the an entire afternoon helping me find the exact car that I wanted. Jim has tons of patience and Ford knowledge. Thank you Jim. I'm ver Jim spent the an entire afternoon helping me find the exact car that I wanted. Jim has tons of patience and Ford knowledge. Thank you Jim. I'm very happy with the Shaker dealership/ More

Professional and Thorough I was interested in a Lincoln but had no experience with the brand or the models. I called with questions, talked with Kay Bekurti in sales, and follo I was interested in a Lincoln but had no experience with the brand or the models. I called with questions, talked with Kay Bekurti in sales, and followed up with a visit. Kay was thorough, courteous and professional. We discussed several models in detail and went for a test drive. In a followup visit with my wife we looked at several more vehicles to narrow our choices. In all cases Kay provided us with quick and reliable answers. When we got down to a purchase decision others played an important role, the general manager and James Schiavo in particular, to make the numbers come out right. Well done all! More

Great Experience at Shaker I was in the market for a Focus, and wanted to see what options I had available to me. I went to another dealer first and was sorely disappointed. How I was in the market for a Focus, and wanted to see what options I had available to me. I went to another dealer first and was sorely disappointed. However, coming to Shaker's, Jim Reed was on point and delivered a great experience. He listened to my needs and together we found the perfect vehicle for me on price and features. Manny was great on the finance side too and showed me the best warranty and finance options. They are a great bunch of folks with a strong inventory of cars. I highly recommend! More

Great experience. Knowledgeable sales staff, great price, pristine dealership and very comfortable shopping experience. Kudos to Ed and Johnathan, We love our new exp Knowledgeable sales staff, great price, pristine dealership and very comfortable shopping experience. Kudos to Ed and Johnathan, We love our new explorer. Mike and Michele More

not happy Went in to buy new car with 2010 trade and 10k to put down waited 2 1/2 hours still did not have a trade in appraisal done' had to leave and they said Went in to buy new car with 2010 trade and 10k to put down waited 2 1/2 hours still did not have a trade in appraisal done' had to leave and they said would call later ... no call whatsoever went to Litchfield ford and we signed papers on new escape in under two hours would not recommend this dealer. More

Great experience Thank you Jim, so much for spending the time I needed to get an awesome car at an affordable price. I recommend this dealership highly! Thank you Jim, so much for spending the time I needed to get an awesome car at an affordable price. I recommend this dealership highly! More

Cathy once again raises the bar ! This the second MKZ I have leased from Shakers. I have worked with Cathy Reed on both occasions .I continue to be pleased with the service I receive This the second MKZ I have leased from Shakers. I have worked with Cathy Reed on both occasions .I continue to be pleased with the service I receive as well as the quality of the car I am leasing. Cathy is personable, knowledgeable and understands customer relations. She has excellent follow through and is ALWAYS available to answer questions--even after the sale! I continue to recommend Cathy and Shakers to friends and family. More

Thank you Sal. Sal did a great job of staying in touch as we made our decision. It takes some time because we keep our cars 7 to 8 years. Since we are "A" plan the p Sal did a great job of staying in touch as we made our decision. It takes some time because we keep our cars 7 to 8 years. Since we are "A" plan the price is the same where ever we buy. But.... Ed and Sal found us rebates beyond any I found online and they treated us the same as if we paid sticker. More

Thank You Klitijon "Kay" for everything My experience with purchasing a Lincoln from Shaker was more then my husband and I ever expected. Klitijon Bekurt was excellent as far knowledge and My experience with purchasing a Lincoln from Shaker was more then my husband and I ever expected. Klitijon Bekurt was excellent as far knowledge and definitely a people person. Rick and I could of purchase the Lincoln from another dealer at a $400 cheaper price but Kay was the reason why we did not. Cindy in financing was extremely helpful and friendly. I would recommend everyone to purchase a car from Shaker well worth it. It will be a great experience and one you will not regret. Try it you will see. More