Shaker's Family Ford

service with a smile :) I had such a great experience at Shaker Family Ford! The service was great and everyone I worked with was so very helpful. I bought my first car and I I had such a great experience at Shaker Family Ford! The service was great and everyone I worked with was so very helpful. I bought my first car and I couldn't be happier with it. More

very good experience If you are in need of a new car, truck stop by and see Cathy Reed. We had such a great experience with her. The service was great and everyone was ver If you are in need of a new car, truck stop by and see Cathy Reed. We had such a great experience with her. The service was great and everyone was very helpful!!! More

Friendly Staff Cathy Reed was very accommodating and located the 2015 ford f350 platinum i was looking for. Answered any questions I had, and If she was unsure she Cathy Reed was very accommodating and located the 2015 ford f350 platinum i was looking for. Answered any questions I had, and If she was unsure she went to the source to get me a answer. Great experience. More

Very good experience, easy find My wife and I were referred to Shakers by a family member. We walked in with our two little girls, and they made us feel welcome. We loved how the sal My wife and I were referred to Shakers by a family member. We walked in with our two little girls, and they made us feel welcome. We loved how the salesmen didn't hound us are we arrived. The receptionist brought us to the back and had Jim Reed come talk with us from there. He was excellent, respectful, and not pushy at all. So many salesmen have to find something in common with you right from the start; I can tell the want to make a sell. That was not the case with our friend Jim. My only reason to complain would be the dealership doesn't deal directly with your personal credit union. So, if you chose to finance elsewhere, prepare to be the middle man, and know exactly what you need. More

Purchase of new Explorer Experience of buying a new Explorer was a pleasure. Jim Reed was exceptional in his knowledge of the product and answering any questions we had Experience of buying a new Explorer was a pleasure. Jim Reed was exceptional in his knowledge of the product and answering any questions we had More

Wonderful Service Best Car buying experience!! I just purchased a 2007 Chevy Malibu at Shaker Family Ford. My salesman was Kay, who provided excellent service to myself Best Car buying experience!! I just purchased a 2007 Chevy Malibu at Shaker Family Ford. My salesman was Kay, who provided excellent service to myself and my car buying experience. Despite my credit history, Kay was able to find me the perfect car, right in my budget. Kay along with Manny, were very patient with me and kept in constant contact to ensure I had an excellent experience. Kay made sure myself and my mother were very comfortable at all times in Shaker Family Ford. He even gave me a full tank of gas! I would HIGHLY recommend anyone to see Kay for their next purchase. More

Amazing Experience! This was my first time purchasing a car independently and was nervous to be frank. My nerves were quickly eased though as I was well taken care of fro This was my first time purchasing a car independently and was nervous to be frank. My nerves were quickly eased though as I was well taken care of from the moment I arrived. I was given the opportunity to test several cars in my price range and never felt pressured to purchase anything beyond my capabilities. The customer service was impeccable, I felt well informed and truly valued as a customer. My parents recommended me to Shaker, as they have been going to this dealership and seeing the same dealer for years! I am so grateful for the car and the buying experience I had! Highly recommended! More

Wonderful Car Buying Experience Bill Reed made my experience at Shaker a great pleasure. He took a lot of time to make sure I was comfortable before my test drive and was very knowl Bill Reed made my experience at Shaker a great pleasure. He took a lot of time to make sure I was comfortable before my test drive and was very knowledgeable about the Vehicle itself.. In my opinion he went over and above to make sure I was happy with my purchase doing additional things that were not really his responsibility. I would highly recommend Bill to my family and friends on their next car purchase having full confidence they will be taken care of. More

Positive Buying Experience I just leased a brand new 2015 Ford Escape with Shaker Family Ford. My sales person Sal worked with me to make sure the car fit in my budget. He sat d I just leased a brand new 2015 Ford Escape with Shaker Family Ford. My sales person Sal worked with me to make sure the car fit in my budget. He sat down with me and asked me the features I absolutely wanted in my car, the color, etc. He allowed us to test drive the vehicle and showed us all the different features and how they worked. From the time we walked in the door to the time we left with the keys, we were treated kindly and with great customer service. Sal encouraged me to call him with any questions I had, he told me I could call at any time and continue calling until I had no more questions left. The entire team was very willing to answer any and all questions we had. When we arrived to pick up the car, he sat in the car and demonstrated how to work the heat, the radio, Sirius, and he even hooked my phone up to the car for me. Overall, a very positive car buying experience. I would definitely recommend Shaker Family Ford to others. More

New Car Shaker Ford is the best dealership!!! I arrived at the dealership 5 minutes before sales was even opened. I was greeted with a smile, and escorted to Shaker Ford is the best dealership!!! I arrived at the dealership 5 minutes before sales was even opened. I was greeted with a smile, and escorted to the coffee area. I was then introduced to KAY. I informed him that I wanted a Ford Sport Explorer. He pulled one up and we took it out for a ride along some hills and turns! He was able to explain every feature on the car inside and out. So after the test drive comes the dreaded numbers!!! This did not happen with Shakir. Ed came out of his office and explained everything to me. I closed the deal with the same negotiated figure that I wanted to pay. I already told Shaker that I will be purchasing another vehicle in 3 years!!! One more thing..... The new renovated bathroom is beautiful!!!! More