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Shields Chrysler Dodge Jeep RAM - Service Center
Rantoul, IL
324 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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324 Reviews of Shields Chrysler Dodge Jeep RAM - Service Center
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May 28, 2024
Service was great as always. Truck was finished early and ready to pick up as promised. Truck was finished early and ready to pick up as promised. More
by glasaar
Verified Customer
Helpful May 28, 2024
Got me within a few days of me calling and had my issues fixed and called when it was done fixed and called when it was done More
by jasonam762
Employees Worked With
May 25, 2024
check in was quick and precise. Our vehicle was service efficiently. It was done on time and returned to use with all settings and seat position as we dropped it off. Great exper Our vehicle was service efficiently. It was done on time and returned to use with all settings and seat position as we dropped it off. Great experience. More
by c.hays
Employees Worked With
May 19, 2024
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by Diana
Employees Worked With
May 18, 2024
Was great! Done in less than 45 minutes!!Thats checking everything. Oil change and tire rotation also. Done in less than 45 minutes!!Thats checking everything. Oil change and tire rotation also. More
by arnoldbecky79
May 15, 2024
Always have a great experience at Shields. I highly recommend both sales and service departments. I highly recommend both sales and service departments. More
by lmarlow53
May 05, 2024
I was sold a Jeep Gladiator that had a recall on it and they didn’t even inform me about this recall. The recall took several months which in this time I had to get me a whole new set of tires because of t they didn’t even inform me about this recall. The recall took several months which in this time I had to get me a whole new set of tires because of this recall for a universal drive shaft. There was no reimbursement. That good thing about their service was the fact that every time they would screw up on my service, (which happened several times in the past) they would try to make things better. This is what makes me give them 3 stars More
by justicedavidjustice
May 05, 2024
Timely, friendly, area clean and attractive Answered questions with knowledge. Car good to go with no delay questions with knowledge. Car good to go with no delay More
by Idaho1969
May 01, 2024
The sales people and service department are great and generally very friendly and knowledgeable. I do want to mention that the girl answering the phone for the main line is very unfriendly and makes it generally very friendly and knowledgeable. I do want to mention that the girl answering the phone for the main line is very unfriendly and makes it clear that your call is an inconvenience. I dread calling to schedule service and speaking with her. More
by emmastuebe
April 10, 2024
Absolutely wonderful people, from the sales, to parts, to service to finance and insurance, everyone was extremely nice, friendly, efficient, and welcoming. I have never had this happen at any dealership. service to finance and insurance, everyone was extremely nice, friendly, efficient, and welcoming. I have never had this happen at any dealership. This is the only reason I bought a new Ford product, the way the dealership handled the entire process. More
by waspi
Employees Worked With
