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Shields Chrysler Dodge Jeep RAM - Service Center

Rantoul, IL

4.7
324 Reviews

324 Reviews of Shields Chrysler Dodge Jeep RAM - Service Center

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November 11, 2020

Shields is fast and they do a great job. They explain what they did and the prices are very reasonable. They serviced my vehicle while I waited. More

by sshelksohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tynan Hedrick, Jeff Robison
Nov 13, 2020 -

Shields Auto Center responded

We are glad to hear that everything was completed to your satisfaction. We appreciate your feedback!

November 02, 2020

Overall I was very pleased, my vehicle runs like new now, however I wish that my diagnosis fee had been waived because I told him what the problem was and I don't believe it required being put on a machine. More

by ebony.clark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andy, Jeff Robison
Nov 10, 2020 -

Shields Auto Center responded

We appreciate your feedback. We are glad that your vehicle is running like new!

October 31, 2020

Quick convenient and professional I was able to get the time that worked for me and that was great. Friendly staff in both service and the accounting office More

by Denise wolken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tynan Hedrick
Dec 09, 2020 -

Shields Auto Center responded

Thank you Denise! We appreciate you taking the time to leave a review and thank you for choosing Shields Auto Center!

October 28, 2020

What a great place to have available for us in Rantoul! Everyone does a great job every time we go there, and I know the work they do is always going to be the best! Thanks guys! More

by don.payton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Robison
Dec 09, 2020 -

Shields Auto Center responded

Thank you Don! We are so happy to be able to serve our customers and thank you for keeping your business local!

October 24, 2020

Love Shields best if you have problems with your vehicle they will work you in if you didn't have an appointment highly recommend. Good people More

by tinacandler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Scudder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tynan Hedrick, Jeff Robison
Nov 10, 2020 -

Shields Auto Center responded

Thank you Tina! Your review really means a lot to us.

October 22, 2020

I always have a great experience with the workers there. They are very helpful and answers any questions that I have. I will refer others More

by lilnetteandfamily4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tynan Hedrick, Jeff Robison
Oct 23, 2020 -

Shields Auto Center responded

Thank you for taking the time to leave us a review! We appreciate your business and love getting referrals! Thank you!

October 08, 2020

Excellent service!!! We were very happy with the service given. We were also very happy to know our problem was not serious and was easily resolved. More

by vjruss0718
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Scudder
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2020

Very good service. Waiting area is clean and the employers are nice and friendly! We are happy with the service since we bought our car. More

by zulymorales76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holden Yates, Jeff Robison
October 04, 2020

GREAT SERVICE !!!!!Car was done on time.Waiting area was GREAT SERVICE !!!!! Car was done on time.Waiting area was clean. Cashiers were nice and frindly,Dealership is first class! Sales staff was very fr More

by Ellen Scudder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Scudder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tynan Hedrick, Jeff Robison
October 03, 2020

My daughter drove my wife’s car and adjusted the seat back . Wife went to put it back and would not move . Dropped off with no apt since she said it hurt her back to drive . They found out what was wrong More

by nursepen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marci Ihnen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Scudder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tynan Hedrick