Shottenkirk Chevrolet

I was “sold” a bumper to bumper service and maintenance package. They didn’t include a copy of what it covered with my sales papers. When I requested Information about it they apologized they were “out” of package. They didn’t include a copy of what it covered with my sales papers. When I requested Information about it they apologized they were “out” of the brochure but bumper to bumper to me says it is covered. I just got my second service and maintenance done on my car. Oh sorry, it does not cover the air filter under service. Really! My twice a year detail also didn’t cover getting my car washed properly. Bugs all over the grill and hood. Surely a detail should include a decent car wash as a minimum. I checked the fluids and tires on my dashboard monitor it showed my oil change good but my tire air pressure was off on 2 tires and it showed my air filter needed to be changed(0%). So I turned around. I was an about a mile from the dealership that I had just left. When I pointed out the poor car wash the first words insinuated I had I run into the bugs since leaving the dealership. Then he looked again and realized I could not have run into that many in the mile since I left and they were not fresh bugs but left over bugs. When I told them it showed the air filter was not showing changed but other services were updated, they said they must have forgotten to reset it. If I noticed these 3 things, what else did they not do or did a sloppy job of? They need to change their language for their overpriced warranty and remove “bumper to bumper” from their sales patter. False and misleading. Do I trust them? No. More

Travis was a very good salesman, and the paperwork was done quickly, and all people went out of their way to make sure it was a good experience. I was very impressed with Travis, his ability to find a.ve done quickly, and all people went out of their way to make sure it was a good experience. I was very impressed with Travis, his ability to find a.vehicle that met my needs. Thanks again, will definitely be sending others your way. More

Great service and communications! I would recommend to new customers to give them your business I would recommend to new customers to give them your business More

Colby is very professional and polite. I trust his advice & vehicle knowledge. We love working with Shottenkirk! I trust his advice & vehicle knowledge. We love working with Shottenkirk! More

I have worked with shop and Kirk for a few years with previous vehicles and I'm just very very pleased about their professionalism and how they don't treat women different than men when they're telling t previous vehicles and I'm just very very pleased about their professionalism and how they don't treat women different than men when they're telling them about problems with the car and I feel like I have not been treated any differently or taking advantage of. In the automotive world that seems really important. More

Levi did a great job helping me find the car I wanted! Also great on the phone Also great on the phone More

I can't say enough about how thankful I was to find this dealership. They helped me out while traveling to Maryland and quickly gave me an answer to my issue. Many thanks to Mark in service dealership. They helped me out while traveling to Maryland and quickly gave me an answer to my issue. Many thanks to Mark in service More

I bought my first vehicle from Shottenkirks in 2005 and have been buying there ever since. They have great customer service and work hard to put deals together. Lee Fisher is outstanding! He works hard on have been buying there ever since. They have great customer service and work hard to put deals together. Lee Fisher is outstanding! He works hard on the customers behalf and that ia why I don't shop anywhere else for my vehicles. Service after the sale is more important to me than the sale itself. Thank you Lee, Steve Peers More

They were all very welcoming and willing to help! Very professional yet still fun to talk with! Very professional yet still fun to talk with! More

I had a great experience buying my first new car. Everyone was very helpful. I would highly recommend you guys to anyone buying a car Everyone was very helpful. I would highly recommend you guys to anyone buying a car More